Author Topic: WARNING: Yaffa Palestian Products  (Read 3508 times)

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Offline Colwyn

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WARNING: Yaffa Palestian Products
« on: December 16, 2016, 15:58:08 PM »
On the Christmas Fare thread I said I was going to source Palestinian dates from Yaffa. They were not delivered. The company has not replied to successive emails. Telephone calls are not answered. Oh, but I did receive an email asking me to fill in a customer satisfaction form! I am looking for a alternative source to deliver by December 23rd.



Offline KKOB

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Re: WARNING: Yaffa Palestian Products
« Reply #1 on: December 16, 2016, 16:38:24 PM »
Amazon ?

Offline Stopfordian

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Re: WARNING: Yaffa Palestian Products
« Reply #2 on: December 16, 2016, 17:05:05 PM »
 
 I've had an email to say they should be here next Tuesday. I bought through Amazon and their website now says " this product may be delivered after Christmas ".

Offline Colwyn

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Re: WARNING: Yaffa Palestian Products
« Reply #3 on: December 16, 2016, 19:05:48 PM »
Update
I finally found an alternative email address and got response from a human being. The company has not gone bankrupt. We then went through the usual gavotte. Seller: Parcel tracking says product was delivered yesterday morning (when we were at home). Please refer to Parcel Company. Parcel Company: We cannot help you further with this information. Please refer to seller. Me: reply to seller but it is after office hours. Might hear on Moday. Hey ho, it's Christmas, I'm not the slightest bit busy. I have all the time in the world.

Offline Colwyn

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Re: WARNING: Yaffa Palestian Products
« Reply #4 on: December 17, 2016, 12:50:38 PM »
Further Update
The dates have just arrived. At 8 working days from order it was rather more than the 2-3 days promised but we shall have roquefort stuffed medjoul dates in time for Christmas Eve. The problem with the shipping company notification of delivery is that they bring it to nearest depot to you and then hand it over to Royal Mail to bring it to your door, They have no way of knowing when RM are actually going to deliver it.

Offline KKOB

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Re: WARNING: Yaffa Palestian Products
« Reply #5 on: December 17, 2016, 13:10:22 PM »
Thanks for the up-dates.  ;)

Offline Colwyn

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Re: WARNING: Yaffa Palestian Products
« Reply #6 on: December 17, 2016, 13:29:54 PM »
My dates are going to get stuffed. What about you? [Icon of smiling winker]

Offline KKOB

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Re: WARNING: Yaffa Palestian Products
« Reply #7 on: December 17, 2016, 13:47:31 PM »
I was stuffed by the first Mrs KKOB years ago. I'm hoping to get mounted this Christmas.   ;)

Offline JohnF

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Re: WARNING: Yaffa Palestian Products
« Reply #8 on: December 17, 2016, 15:31:08 PM »
Too much information Alan, way too much.

JF

Offline KKOB

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Re: WARNING: Yaffa Palestian Products
« Reply #9 on: December 17, 2016, 15:38:12 PM »
See how I set that up for you John?  ;)




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