I'm going to close mine after the fiasco trying to transfer some money online.
The problem was in fact that you can't transfer money between banks after banking hours, but the translation was something along the lines of your time for this account is passed!
Spent hours trying different iban numbers and phoning them.
Lost all my free phone minutes in the process as held in a queue so long.
Never had any big problems with Finansbank, a couple of weeks ago I was there til 6.45 pm with Gulsah opening a pension account,sharing a nutty bar, being offered tea and her colleague asked if I would like some of her lentil kofte and salad!
I didnt even have a named contact in the UK and no one knew me by sight.
Even when Alper was at Ing I thought the customer service was awful, had to wait ages. And I was not impressed when they charged me back payments for using an account I'd opened 5 months previously but never used. The first time I used it I was charged 5 months bank fees and all I'd done was use my cashpoint card. The interest on the Orange account isn't very competitive now either,