Author Topic: Service call out charges  (Read 2730 times)

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Offline JambeckGill

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Service call out charges
« on: October 08, 2013, 13:07:36 PM »
We had a new satellite dish installed in August this year. It was necessary to call the installer out during the past few days as we had lost all signal. He arrived this morning and advised that he had fitted a new part which was covered by the guarantee. He then he advised us that we had to pay 60TL which was the service charge from Fethiye to Uzumlu. We queried this as he had to come out to replace the faulty part.he advised us that all British people pay for service charges as this is standard for Turkey.
Your thoughts please whether this is normal practice



Offline ronzeus

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Re: Service call out charges
« Reply #1 on: October 08, 2013, 14:12:56 PM »
He means a lot of Brits are daft enough to pay it.

Offline KKOB

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Re: Service call out charges
« Reply #2 on: October 08, 2013, 15:28:01 PM »
 Ben aptal görünüyorum? (Do I look stupid?) is a very useful Turkish phrase to remember followed by Siktir Git (Go away in short jerky movements. )

Offline JambeckGill

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Re: Service call out charges
« Reply #3 on: October 08, 2013, 18:40:17 PM »
Thankyou, when we refused to pay he said that he would go and disconnect the dish which made us quite angry! We told him that we had to get money from the bank and we would go to the shop to pay him. This will not be happening now!

Offline Eric

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Re: Service call out charges
« Reply #4 on: October 09, 2013, 11:56:52 AM »
What was the persons/company name?

Offline Honey Bee

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Re: Service call out charges
« Reply #5 on: October 09, 2013, 21:15:33 PM »
Hi

Can you get football English ?

Offline tinkerman

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Re: Service call out charges
« Reply #6 on: October 09, 2013, 21:20:26 PM »
ye go ahead and disconnect, how are you going to get back down off the roof?




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