we're just back after two weeks hol and made the Kassaba our first port of call. After waiting 50 minutes from placing our order, two meals nothing fancy, i called George over to ask if there was a problem. He shook his head and about ten minutes later the food appeared. Whilst we were waiting i heard others complaining about how long the food was taking(over 30 minutes for a pizza for example).
Quality and presentation were nothing special and we heard other people complaining about the speed of service over the next two weeks. I hope Mete and the team sort out the problem but we stayed away for the rest of our hol. We can, however, certainly recommend the Mangal, Serkul 2 and Bambu. All served better food more promptly than the Kassaba. On the one occasion that we visited the Kerim, we were disappointed.
We're out again later this year and will be back to the Kassaba as the place itself is very nice and i think that they're just suffering a few teething problems.