Obviously living here we haven't stayed in hotels for years, but why do some hotels, basic or otherwise, feel that because it is coming to the end of the season they can just do nowt and expect their guests to just put up with sub standard service. If they are open and have guests they should think themselves bloody lucky and do everything possible to please their guests. When will they learn that once peed off people will not only not come back but will spread the word to avoid that particular hotel. Maybe next year when they are almost empty ALL year they will get the message.