Calis Beach and Fethiye Turkey Discussion Forum

Information and Services in Turkey Section => Health & Healthcare => Topic started by: janmack on May 01, 2013, 08:44:15 AM

Title: Insurance/cancelling flights
Post by: janmack on May 01, 2013, 08:44:15 AM
Hi - I don't know if this is in the correct section or not, apologies if not.  I have to cancel easyjet flights to London due to health reasons.  easyjet say I won't get a refund but can re-book later flights however several people have now told me that because I used my Mastercard credit card I am insured and should be able to get the money back.  I rang Mastercard but the girl didn't have a clue so she gave a telephone number for their insurance department.  I rang them and the response I got was "We don't speak English" and got promptly cut off!  I don't really want to waste too much time ringing around so Iwas just wondering if anyone could confirm if I can actually claim back the money from my credit card?  I'm not very hopeful :P  Many thanks.
Title: Re: Insurance/cancelling flights
Post by: Toky on May 01, 2013, 09:08:03 AM
http://www.mastercard.us/card-benefits.html

Trip cancellation info here on the link for you
Title: Re: Insurance/cancelling flights
Post by: janmack on May 01, 2013, 09:14:26 AM
Thanks for that Toky.  I'll probably not get anywhere since the card was issued by a Turkish bank but I can only try  ;)
Title: Re: Insurance/cancelling flights
Post by: Toky on May 01, 2013, 10:06:44 AM
It's a global card so the terms and conditions should be the same. Good luck
  :)
Title: Re: Insurance/cancelling flights
Post by: Hamlet on May 01, 2013, 10:12:34 AM
If you can't get a refund then try selling them, at least you could get some of your money back.
Title: Re: Insurance/cancelling flights
Post by: janmack on May 01, 2013, 11:55:18 AM
I've tried selling them cheap and tried giving them away but because of the charges to change the names, also having to pay the difference in flight prices now as compared to when I bought them, nobody is interested.  Ho hum...
Title: Re: Insurance/cancelling flights
Post by: janmack on May 10, 2013, 13:12:53 PM
Just had an email from easyjet offering me a refund on the cancelled flights.  I just have to send them a copy of my doctors report.  I am amazed and, needless to say delighted, as I didn't even ask for or expect this!   Well done easyjet  ;)
Title: Re: Insurance/cancelling flights
Post by: Karennina on May 13, 2013, 11:53:34 AM
wow that is brilliant news Janmack, makes a refreshing change to hear of an airline giving back for a change, hope you are well again soon  :)
Title: Re: Insurance/cancelling flights
Post by: janmack on May 13, 2013, 12:00:02 PM
Thanks Karennina...I hope to be well very soon  ;)