Not to UK, but I send a registered birthday parcel to Sydney. Australian postie tried 4 times to deliver to her secure entry appt, with no success. We were very upset and when we enquired back in Fethiye, they gave us a print out of all the details. Sent on 22nd Aug, received in Oz 9 days later, went to several Oz sorting offices, then couldn't be delivered. Sent back to Instanbul. Fethiye have sent an email to have it returned back to Fets. Got to go and see if its there this week, fingers crossed. So the system is good, but in future will cargo. She will now get her birthday presie for Xmas!!!!!!!!!!!!providing she see the card to pick up from local Post Office lol.