Passable now, when it suits them. They have a big stake in new builds, and the builder, and that's where our big problem was with them. They would take buyers to the new builds and drive past ours without showing them our house which was on their books. When we challenged them about this we discovered that they were telling buyers that we did not have a view! Anyone who knows where our house is and its position, will know it has better views than the new houses around us due to the positioning of the house on the plot. When, eventually, Aykut visited our house for the 1st time he agreed that we indeed had fantastic views and he then 'got his finger out'. They are very good salesmen when it suits them. Their priorities are with the new builds where they have a financial investment and thus a greater % return. Resales are a lesser priority with them and they will even denigrate a resale close to one of their new builds if it may impact on their new build. That is our experience of them, I may be wrong but there is no evidence of that at present.