Happy Monday,
You have been very lucky indeed.
I paid an Aydem bill via a Fatura office and this is what happened.
Bill for meter read on 25th November, to be paid by 5th December. Paid at Fatura office 25th November.
Cut Off notice dated 13th December, notice to pay by 20th December. Went to Fatura office, they checked and said no problem.
Checked Aydem website 19th December, bill showed as still unpaid. Back to Fatura office same day to be assured they had paid Aydem " no problem".
21st December 10.30 a.m. Cut off and meter sealed. Also new bill, to be paid by 4th January issued. Back to Fatura office where the lady made a phone call ( she said it was to Aydem ) and assured all was OK and I would be reconnected. Power back on by 11.30 a.m. Problem sorted? NO.
26th December, late afternoon- Cut off again. Meter sealed and an interim bill for 5 days illegal use of electricity issued. Back to Fatura office, this time with Turkish friend as interpreter. After some argument and delay the manageress arrived and gave me my money back, but too late to get to Aydem office to pay.
27th December. At Aydem office. I was taken upstairs and spoke to a man called Veli. When I produced the "illegal" use bill He scrutinised it and all the other paperwork. He sent me downstairs with instruction to pay the normal bills. He retained the illegal use bill for investigation and said he would telephone me with the outcome. Power returned that evening 7.30 p.m. I have had no calls yet!
The illegal use interim bill still shows up on Aydem Website. Charged at an extortionate rate - :
5 days use, TL 80.50
