After the nightmare delay I have just experienced with Monarch and how awfully we were all treated, I am petrified of booking with them again. They have the worst record for delays. We were delayed for over twelve hours and treated like cattle. We were provided with 18 euro vouchers and that was it. There were elderly people, diabetics, babies and young children. When we eventually got on the plane back, we were all given one free drink. Most people hadn't eaten since lunchtime following a succession of false promises with our departure time. We were finally taken back to East Midlands and forced to stand (yes, stand) in another queue for 1.5 hours to wait for a coach to take us to Birmingham.