I'm in shock. Last year we came out to Calis twice & used Fethiyeairport transfers. They were superb. On our second visit,the taxi(Mercedes people carrier)was about 20 Mins late picking us up, no problem. then the drivers mobile goes off & he passess it to me!!! It was the taxi firms manager apologising for the delay in picking us up ( we weren't late getting to Dalaman Airport)& tells me when we get home to check my e-mail. Got home, checked my mail & sure enough he had contacted me.FREE RETURN TAXIS FOR MY ENTIRE FAMILY in 2009. Sounded too good to be true, so when we bookd for July 2009 ,I contacted him.Bloody hell, he was as good as his word, I've even got confirmation & booking reference. NOW THAT'S WHAT I CALL EXCELLENT CUSTOMER SERVICE. CAN YOU IMAGINE THAT IN THE UK. DON'T THINK SO.