Jacqui
I had a similar problem last year I was contacted by Vodafone customer services and ask would i like to join there Vodafone passport scheme as it would save me money, They mentioned that i had been selected due to the amount of international calls that i had showing on my previous bills from (Turkcell)
I asked what the catch was and told there's not its free and you can make and receive calls as part of my price plan when using my phone abroad during June July and August, so having A plan of unlimited calls and text i jumped at it
i used my phone in Turkey as i would have at home reciving calls and making calls as usual for the 4 weeks i was out there and got a three hundreed and twenty pound bill when i got home,
I Rang Vodafone customer services who said oh No Turkey is not included in Voafone passport its only countries in Europe ah but Turkey is in Europe i said and you never mentioned to me about Europe, no its in Asia and its your mistake for not knowing that!!!! I Asked can you have a listen to the conversation of the call made when i signed up and get back to me they said the calls where only for there training and not for public use and you should have checked before using my Mobile in Turkey
We had 5 Vodafone contracts at the time between the Mrs the kids and We now have all gone over to 02 !!!!!!!!!!