Author Topic: Broadband problems?- unlimited is in fact limited!  (Read 5701 times)

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Offline hotlips

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Broadband problems?- unlimited is in fact limited!
« on: March 21, 2012, 06:14:15 AM »
My broadband and neighbours have slowed considerably in the last few days. I have been told that TT have cut through a major cable somewhere in Calis (maybe near upside down bridge).

Does anyone know about this problem? If it's a general problem I will wait before calling out TT. I normally get about 4.8 mps but this morning it is 0.67!
« Last Edit: March 22, 2012, 11:31:28 AM by hotlips »



Offline philrose

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Broadband problems?- unlimited is in fact limited!
« Reply #1 on: March 21, 2012, 06:55:18 AM »
Yes service has been up and down especialy Monday, still fairly slow at the moment, I'm getting around 3mps instead of 8

Offline usedbustickets

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Broadband problems?- unlimited is in fact limited!
« Reply #2 on: March 21, 2012, 09:10:19 AM »
Unlikely to be caused by a cut cable, if it is affecting more than one of you in an area.  More likely to be a problem at the exchange or local node if there is any fibre-optic in the local network (not to your house.  This type of fault sometimes comes about when they are carrying out re-arrangements in the local exchange or node, and are usually completed with within a few hours (in the UK) and then the service comes back up again to normal, usually over some 5-12 hours.

Might be worth powering off your router for 5 minutes, and then powering it up again.  If it hasn't come back up to normal after that I would report it.
« Last Edit: March 21, 2012, 09:13:35 AM by usedbustickets »

Offline philrose

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Broadband problems?- unlimited is in fact limited!
« Reply #3 on: March 21, 2012, 10:07:47 AM »
Service is back up to full speed now...

Offline hotlips

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Broadband problems?- unlimited is in fact limited!
« Reply #4 on: March 22, 2012, 11:30:41 AM »
Now discovered that unlimited is in fact limited! You are able to download 25gb per month then TT slow your broadband down. We used to get 4.8 mps and now it's 0.8! It will resume to normal at the beginning of April.

Only way round it is to use a VPN so TT can't see everything that's being downloaded

We got unlimited so we didn't have a cap on downloads and have downloaded BBC programmes and some films but not a huge amount - so not too happy!

Offline cenk

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Broadband problems?- unlimited is in fact limited!
« Reply #5 on: March 22, 2012, 12:02:43 PM »
What is VPN ?

Offline martinp2502

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Broadband problems?- unlimited is in fact limited!
« Reply #6 on: March 22, 2012, 13:01:03 PM »
A VPN is a "virtual private network" or something like that. If you set up a VPN network you can hide what you are downloading or fool other sites into thinking you are somewhere else. We can't watch BBC TV over here on the internet but if we have a VPN that says we are on a UK server it fools the BBC into thinking we are in the UK.

I think that is about right.

Offline Jim Fraser

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Broadband problems?- unlimited is in fact limited!
« Reply #7 on: March 22, 2012, 19:32:40 PM »
Can someone explain to me how a VPN would stop TT seeing what download amount you have used.

Offline Steve (redding43)

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Broadband problems?- unlimited is in fact limited!
« Reply #8 on: March 22, 2012, 19:41:36 PM »
I don't think a VPN stops TT seeing how much you are downloading, only WHAT you are downloading

Offline Scunner

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Broadband problems?- unlimited is in fact limited!
« Reply #9 on: March 22, 2012, 19:54:42 PM »
And I'm sure TTnet couldn't care less what you are downloading.




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