A new bank

[Gorgeous_bird]

Hi all

Just back from a week in Turkey. I had a few "real life" things to do whilst in Turkey including going to the bank to make sure that my account was up to date. I am with Oyak Bank. On my first visit I was told that they were too busy to deal with me and to come back and on my second visit the person I spoke to hardly spoke English and was as effective as a chocolate fireguard. I only wanted to update my passbook as was expecting money I had sent from the UK.

I didn't feel very well treated and I now think that even though it is a bit of hassle -that it is time to change banks I am not looking for interest rates or anything like that as I don't have enough cash to warrant that, I am looking for a good friendly (if there is such a thing) bank where they have some English speaking staff to help me.

Where would you suggest.

[KKOB]

Go just up the road to the Fortis Bank. There's a young lady at a desk on the left just inside the front door who speaks excellent English.

[karaokemark]

We use Finansbank they have a few staff that speak English but one in particular is Ayse who is very helpful and efficient, sometimes we have wait 10 or 15 mins to see her but would recommend her and the bank,you can do online banking from the uk as well.

[sunnyd]

GB, did you see Melek when you were at Oyak, or Ozge? they can speak English.

[johnc]

yes, we use Fortisbank - Sinem is excellent.

[puma]

like KK we use finans and our neighbour ayse speaks good english she helped us a lot

[Gorgeous_bird]

quote:Originally posted by sunnyd

GB, did you see Melek when you were at Oyak, or Ozge? they can speak English.

It wasn't that she couldn't speak English - it was limited - especially when I had a problem with my account which I came away with unsolved - I just felt unwelcomed which is unusual in Turkey.

[wickwilly]

Hsbc seem always helpful and some of the staff speak good English.

[Stressed Eric]

Garanti bank have English speakng staff...just go directly upstairs. The new branch on the Migros road in Fethiye is particularly good. We always deal with Ali who speaks excellent english. Their internet bank is first class. We've banked with them for 4 years and they've been great.

[Mark G]

We have accounts with both Finansbank and Garanti Bank. There is a chap called Ulvi Aktas at Garanti who has helped me a great deal and even phoned me three or four times to answer my questions about opening a new account at Garanti.

He speaks excellent English and nothing is too much trouble for him.