Never had a box Lotty as Eren Spot usually come and fit it for us and take the box away. If there is a problem in the future, they can always be relied on to come and fix it.
I remember about 10 years ago, we had a telelvision we had bought from them about 3 years before, there was a problem, they came and picked it up and took it to Ufuk for us. I could not see Migros or Kipa doing that.