Calis Beach and Fethiye Turkey Discussion Forum

General Topics => All things that have nothing to do with Turkey => Topic started by: Steve A on August 04, 2020, 20:31:38 PM

Title: iPhone iMessage problem
Post by: Steve A on August 04, 2020, 20:31:38 PM
Right so tried Apple support who aren’t really supporting at present so here’s my problem.
Got an iPhone 7 I was with one carrier on number A,changed carrier gave the Pac code got new sim with number B and within 48hrs number A ported over.
All calls made and received on number A.Apple account and ID show number A as my only number.
However iMessage and FaceTime show number B with no way of adding number A or removing B.
Rebooted,changed password,switched iMessage and FaceTime off then on again,as per Apple support.Even tried to de register number B but not receiving the text from Apple with the necessary code.
HELP ME PLEASE TECHIES
Title: Re: iPhone iMessage problem
Post by: KKOB on August 04, 2020, 20:38:32 PM
Have you tried switching it off, then switching it on again ?  :)
Title: Re: iPhone iMessage problem
Post by: Steve A on August 04, 2020, 20:44:12 PM
Aye reboot
Title: Re: iPhone iMessage problem
Post by: steveb1 on August 08, 2020, 09:53:37 AM
Have you tried uninstalling the app then reinstall once you have reinstalled go to settings on the app and check data ie phone no etc .
Title: Re: iPhone iMessage problem
Post by: steveb1 on August 08, 2020, 10:00:51 AM
When I say settings on the app . That’s settings for iPhone then scroll down to FaceTime then it will display the phone no and emails that you can be contacted by
Title: Re: iPhone iMessage problem
Post by: Steve A on August 08, 2020, 10:57:55 AM
Thanks Steve I have done all that and didn’t work.However since been in touch with Apple who sorted it in 30 secs.Settings-Phone-change number to the one you want use,in this case it was showing the SIM card number not the ported number.Delete wrong number,enter correct number,reboot and sorted.
Thanks all
Title: Re: iPhone iMessage problem
Post by: Scunner on August 08, 2020, 11:49:45 AM
Good to know
Title: Re: iPhone iMessage problem
Post by: steveb1 on August 08, 2020, 18:48:58 PM
Well done