Calis Beach and Fethiye Turkey Discussion Forum

Information and Services in Turkey Section => Banks, Interest, Money Transfers, Insurance => Topic started by: babcc on December 11, 2014, 14:06:05 PM

Title: Finans Bank Internet Banking - system down?
Post by: babcc on December 11, 2014, 14:06:05 PM

Hi all.  I have tried since yesterday to access the internet banking.  This is the first time using it as finally got our details to enter.  However, it just keeps saying the system is not available at the moment. Please try again.  I did a search and see that other people have had this error message  before.  Does anyone know if this is a common occurence or am I doing something wrong?   I did email them enquriing if there was problems and I was told just to call them and they did not give a definitive answer.  Not always easy to call as am at work and also it is expensive.  Can anyone help at all? Thanks as always x

Title: Re: Finans Bank Internet Banking - system down?
Post by: quackers on December 12, 2014, 06:03:48 AM

I used ıt yesterday and no problem.

Title: Re: Finans Bank Internet Banking - system down?
Post by: babcc on December 12, 2014, 09:14:47 AM

Thanks Quackers but still no joy today.  Going through the main website and just not getting anywhere.  Very frustrating.  More phonecalls methinks.

Title: Re: Finans Bank Internet Banking - system down?
Post by: kayakebab on December 13, 2014, 06:06:33 AM

We've used it the last couple of days, all fine, don't give up xx

Title: Re: Finans Bank Internet Banking - system down?
Post by: chris35 on December 13, 2014, 11:10:25 AM

Just logged in this morning. All working fine,apart from someone has just emptied my account.(Only joking). ;D

Title: Re: Finans Bank Internet Banking - system down?
Post by: KKOB on December 13, 2014, 12:38:48 PM

Are you in the UK babcc ? Could be locking you out because you're not in Turkey ?

Title: Re: Finans Bank Internet Banking - system down?
Post by: quelchy on December 14, 2014, 07:13:48 AM

Bacc, I had this issue a few weeks ago.  I called the call centre and for some inexplicable reason the mobile phone number listed that is used to receive the access code had become one digit out.  Once I confirmed the correct number it worked fine.  No idea how this happened as I had not changed my number and one day the banking system worked, then I got the same issue as you.