In January I booked an Easyjet Bristol-Dalaman return flight at the monstrous cost of £339.64. I looked online today and the cost for the same flight (including baggage and pay by credit card, as per original) is now £233.56. A week ago I would have been a bit miffed. But not today. Because in the last week I have learned something. Easyjet have a refund policy if this happens. They send you a voucher for the difference to be spent in the next 6 months on another Easyjet flight (i.e. booked in this time, you don't have to fly). So I phoned them up and within minutes they sent me a voucher for £104. RESULT!!! That will pay for my next flight to Edinburgh to see my new granddaughter (and her parents of course).
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Here's how to do it:[/size]- Check if the price has dropped. Compare the price Easyjet's website lists with what you paid. If it's cheaper, and there isn't a sale on, then you should be able to claim the difference. Don’t forget the final price you paid may include extras such as baggage, seat selection and a card fee, so factor that all in.- Call to claim your voucher. Have your booking reference and flight details to hand, then callEasyjet's customer service department on 0330 365 5000 (as it's an 03 number, the call will be part of your minutes allowance or cost no more than a standard number). Unfortunately you have to call - you can't claim by email or letter. - Use your credit voucher within six months, by phone only. The difference in price will be sent to you as an Easyjet credit voucher by email, usually immediately. However if you don't get it, check your spam folder. You'll then have six months to use it on any Easyjet flight - you'll have to call up when booking but Easyjet says you'll always pay the price it quotes online.
[Courtesy of Martin Lewis' Money Saving Expert via member on another forum. Loves you Martin]