It varies - when we used to book the Gunes direct, air con was included in the price. When we booked the Gunes through Sunshine, air con was not included and we had to pay extra. Likewise booking the Aymes through Sunshine meant we did not have air con and they wanted to charge £5 a night for it. I guess the only way you will find out whether it is included is to email the hotel if you have booked direct, or email whoever you booked it with.