Calis Beach and Fethiye Turkey Discussion Forum

Information and Services in Turkey Section => Telephones, Broadband and Mobiles => Topic started by: saklivadi on January 28, 2012, 07:18:58 AM

Title: Insufficient broadband width
Post by: saklivadi on January 28, 2012, 07:18:58 AM
We live in Nif and are very remote (no mobile signal) and so have been very pleased that at least we get Internet connection. We are trying to get uktv to connect but are only able to watch a few minutes before we get the message that the broadband width is insufficient.
Being totally computer illiterate I have no idea what our broadband width is or how to find out.
Looking at posts here it would appear that the width can be extended???
Does the wifi router have a bearing on this problem? Can we buy a better, stronger modem?
If we could solve this problem then we shall be living in paradise.
Title: Insufficient broadband width
Post by: screamlead on January 28, 2012, 07:45:07 AM
You need faster speed of the internet connection. I would say for streaming Internet TV you need at least 2mb line speed but 8mb would be much better. Depending on what connection you already have it may be worth checking the speed of the line and what speed it is capable of - go to - www.speedtest.net and run the tests. If you are not getting your stated speed the maybe contact the internet provider - TTNET?? and get them to check the line. Or failing that get an upgrade - you should also have unlimited download as well as if you have used your allocation then TTNET often lower the speed and charge for extra MB's used - ie streaming uses lots of MB's (mega bytes) in bandwidth. Your router should be fine as they can handle upwards of 54MB's per second - way faster than TTNET can provide at present. It can also depend on how far away from the service providers exchange and being remote as you said this could have a bearing on your low speeds too.
Title: Insufficient broadband width
Post by: saklivadi on January 28, 2012, 08:40:51 AM
OK, did the test...ping-164ms, download-0.95mbps and upload-0.20 Mbps. Still have no clue what those figures mean.We are paying 49TL per month to ttnet.
Title: Insufficient broadband width
Post by: screamlead on January 28, 2012, 09:30:16 AM
Thats roughly showing as a 1MB download speed and .20 Mb upload speed - its way too slow for streaming live TV you need to upgrade i'm afraid. There are some good packages from TTNET at the mo' you can get an 8MB and phone line for 39TL a month i believe? You can change the package via phone or best way is to get to the main phone place in Fethiye and take someone turkish then upgrade there and then.
Title: Insufficient broadband width
Post by: saklivadi on January 28, 2012, 10:40:10 AM
Thank you,will do as you suggest and upgrade
Title: Insufficient broadband width
Post by: Supacabby on January 28, 2012, 11:02:57 AM
Saklivadi: Go into the Turk Telecom office, tell them you want the 8mb unlimited package that's on special offer at 39tl a month (If you don't ask for this they will stick with the higher price) & if you are able to upgrade (due to location) then this should be much better for you.
Title: Insufficient broadband width
Post by: saklivadi on January 28, 2012, 11:52:51 AM
Sounds good.......whilst on the subject of communication, does anybody know of a way to boost a vodafone mobile phone signal? At present we can hear the phone ring if balanced on the top of a window but have to go 1KM down the road to make calls.
Title: Insufficient broadband width
Post by: Supacabby on January 28, 2012, 13:13:30 PM
Silly question: Have you tried Avea or Turkcell? Easiest way is to ask any visiting friends who they are contracted with & to test their signal strength. Just a thought.

You can buy a receiving aerial in the UK, am not sure if these are available here in Turkey.
Title: Insufficient broadband width
Post by: Eric on January 28, 2012, 15:47:44 PM
...or ask the locals who they use.
Title: Insufficient broadband width
Post by: Scunner on January 28, 2012, 16:11:46 PM
The first thing you should do is take a speed test with a direct cable connection from computer into router (i.e. non-wireless, like the old days) - this will give you a more representative set of results. It could be that you are a bit too far from the router, or it is struggling to get through thick walls (or typical Turkish concrete walls full of reinforcing steel which are no fun either). Once you know that set of results you can compare them to the ones above (which are appalling by the way!) and get a grasp of what is being delivered to you, and what is being lost with your own in-house wireless setup.

If the figures are better when using direct connection, you are losing too much on it's next journey from router to computer - this can be for thee reasons given above but also check other things too - like keeping your router away from the telly, sounds daft but it was a problem I had and that solved it.

I have quite a distance between router and laptop myself (I don't have a big house, I have a long house :D ) and the two things are at directly opposite ends - I tried one of these silly little things on a recommendation and my signal indicator went from 1 or 2 bars to 5 and that was the end of my problems:

http://www.amazon.co.uk/gp/product/B003MTTJOY

Everything sorted for £9 and sorted in 10 seconds by putting it in and letting it install itself - but that was down to the problem being my setup & home - which is why a direct cable connection speed test will tell you everything you need to know. Good luck.
Title: Insufficient broadband width
Post by: saklivadi on January 28, 2012, 16:16:43 PM
my husband has avea and I changed from turkcell last year in the hope that it would better........nothing. locals also have the same problem but seem content with it as they know no better, I just thought there would be some technology that we were unaware of out there.
Title: Insufficient broadband width
Post by: Scunner on January 28, 2012, 16:25:18 PM
I think we were typing and posting at the same time - take a look at the post above yours if you haven't seen it, should help...
Title: Insufficient broadband width
Post by: saklivadi on January 28, 2012, 16:28:31 PM
OK ......going to upgrade at ttnet and save ourselves 10 TL a month ....that will then go towards buying Scunners widget and will be opening all doors in the house so that signal is not impeded. Once widget is in place, savings go towards extra carrots for donkeys and a footstool so that we can relax and enjoy our TV online! A winner...thanks folks.
Title: Insufficient broadband width
Post by: Jim Fraser on January 28, 2012, 19:16:12 PM
That gizmo that Scunner mentioned for boosting your Wi-fi signal has been a really worthwhile investment for me, gives full strength signal all over the house. - KiPA have them for around 30 Lira and most of the computer shops have them from 25 - 50 Lira
Title: Insufficient broadband width
Post by: Ray1951 on January 29, 2012, 08:58:26 AM
I have just taken a contract for internet.  The lady at the telephone office speaks very good English and is very helpful. She sits at the desk on the ground floor,top right hand corner.   :)
Title: Insufficient broadband width
Post by: mercury on January 29, 2012, 11:11:01 AM
Must be a different one to one we know there then. lol
Title: Insufficient broadband width
Post by: mercury on January 29, 2012, 11:21:52 AM
We have done speed tests and are coming up with 5.32 mbps.  We have been using tvaccess.com with a few problems but we accept that. We know that the speed drops when tv access is connected but for the last 3 days it keeps dropping every 5 minutes saying insufficient bandwidth. When we turn it off the 5.32 comes back on again. I think Neil has no idea what to do now and it is driving us barmy. Any ideas anyone and is anyone else having this problem at the moment.? we have tried all his 3 servers and the same results. I think the laptop will be going throught the screen anytime now. lol
Title: Insufficient broadband width
Post by: saklivadi on January 29, 2012, 16:34:16 PM
We have also been hounding Neil. I am not sure why he does not know the problems and how to solve them if it something other than bandwidth?
Title: Insufficient broadband width
Post by: Ovacikpeedoff on January 29, 2012, 16:36:22 PM
Before you go charging off and signing up for something make sure that it can be achieved. You may sign up for 8mgs but that may not be possible in Nif. It is a bit out in the sticks and speeds can be determined by distance from the nearest exchange.
Title: Insufficient broadband width
Post by: Ian on January 30, 2012, 07:02:50 AM
quote:
Originally posted by Ray1951

I have just taken a contract for internet.  The lady at the telephone office speaks very good English and is very helpful. She sits at the desk on the ground floor,top right hand corner.   :)



Ray - when you signed up did they say if you got the wireless router?
Also I believe you have to get an electrician to "connect" the phone as TT only do wiring to the property not inside? If that is the case anyone got a number for an electrician near Kipa or can we use any "spark" off the main road near us or does it have to be a telecoms engineer?
Title: Insufficient broadband width
Post by: Supacabby on January 30, 2012, 09:02:44 AM
You can use any electrician Ian, just make sure they "connect" the wires properly as opposed to twisting them together wrapped in tape as I found at 1 friends recently!

Bayram (0535.239.2334) is a brilliant electrician & very nice guy, speaks a bit of English, prompt & relatively inexpensive.
Title: Insufficient broadband width
Post by: Ian on January 30, 2012, 09:53:55 AM
Mark - many thanks - may still take you up on your offer before you jet off :D
Title: Insufficient broadband width
Post by: mercury on January 30, 2012, 18:47:22 PM
Would that gizmo of Scunners be any good for our apartment and what do I look for in Kippa or old shop. Exact names please I am technologically challenged.
Title: Insufficient broadband width
Post by: Jim Fraser on January 30, 2012, 20:19:02 PM
quote:
Originally posted by mercury

Would that gizmo of Scunners be any good for our apartment and what do I look for in Kippa or old shop. Exact names please I am technologically challenged.



This is the type of one i bought in Fethiye - different brand but identical.
http://www.amazon.co.uk/AWUSO36NH-Wireless-Long-Rang-Network-Adapter/dp/B003YLF0N4/ref=sr_1_7?ie=UTF8&qid=1327954396&sr=8-7

i have the router set up in attic room and with this gizmo on the laptop get a full signal all round the house, without it i can only get 10-20% signal.
Title: Insufficient broadband width
Post by: mercury on January 31, 2012, 16:52:49 PM
Thank you for that Jim. I will give it a go.