We have just come home, but I thought I should share our experience at the Actilim restaurant in Hisaronu.
There were five of us to start with when the head waiter called us in to wait for the other three in our party to arrive (8p.m.) Three of us asked for the specials from the boards outside (22oz T-bone with 2 eggs, Kleftico with rice & salad,and Madras curry) The boards outside also advertised Lamb Shank and All Day Sunday Lunch (on Monday?)
When the meals arrived 3/4 of an hour later, the under-waiter announced a "Lamb Shank" and when we said no-one had ordered it he changed the call to Kleftico (not the meal)
The girl who got the steak immediately saw the hair in the sauce & complained, the lady with "Kleftico" complained it was Lamb Shank & not as ordered - it came with Yorkshire pud & gravy (Sunday lunch? The underwaiter called the head waiter who said the chefs had short hair so she must have put it there, & Kleftico was the other leg from Lamb Shank then walked away to serve others.
We had waited long enough, the rest of us started to eat. When we complained again that the Yorkshire was not what we ordered & there were no eggs with the steak, the head waiter stormed over & shouted "Jesus Christ. Can't you see we're busy, why're you complaining?" then walked off ignoring us until the bill came. YTL104. After we'd been treated so rudely I paid for all the drinks & 3 out of 4 wrong meals, YTL85. We left.
As we hit the pavement Head waiter came flying out & accused us of taking his livelihood, running off without paying, & called the Jandarma to arrest me, talking to him in Turkish of course. I stood my ground and refused to go to the Jandarma office until I had an interpreter (I knew a couple of Turks who would speak fairly)
One of our partys' stepfather came, Ali, who told the headwaiter that she was his daughter, & headwaiters face dropped. He left the scene quickly, & the Jandarma melted into the crowd because he didn't want anything to do with it in the firstplace.
The man in the clothes shop next door paid the 20 lira for the sake of peace & harmony. I was cross with him for doing so, but repaid Him. I was trying to stand up on principle but had the ground taken from under me. There are good people as well as bad.
This is a potted version of events, but should I have paid al the bill for that insulting service?
P.S.I'm sorry if this sounds like a rant, but We'll never go to Actilim again and would like to warn other potential customers to watch what they order & what arrives. We think the prices are over the top as well.
