Author Topic: T mobile Customer Service  (Read 739 times)

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Offline bewva

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T mobile Customer Service
« on: December 05, 2012, 22:41:31 PM »
I have just been on to T mobile Customer service.
After being cut off after 8 minutes on the first call I then rang back. I had to choose from option 1, option 2 etc 5 times before being put through to an advisor, (which means put you on hold listening to crap music until an advisor becomes available) 27 minutes in my case.
2 minutes talking to the advisor and I was told the phone was knackered and needed taking into store for them to send away.
I put the phone down then the phone switched on and now works fine. :(



Offline stoop

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T mobile Customer Service
« Reply #1 on: December 05, 2012, 23:30:18 PM »
Try O2. Always good to me  :)

Offline mary62

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Re: T mobile Customer Service
« Reply #2 on: December 06, 2012, 11:46:40 AM »
Yep, it really gets my gander up when i call a large company and am given multiple options and then told 'your call is important to us please hold'. if my call is so bl**dy important, get more operators on, or give me an option not to listen to crappy music.  >:(




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