We were due to go out on 13th April to DLM. We were advised that owing to the virus this would be cancelled. The last communication was on the 27th March to say "bear with us and we'll be in touch a few days before you were due to depart".
Since then not heard anything. Unable to contact with tel/my booking/and e-mail.
Eventually found on web sheet 15th Apr "REQUEST A REFUND CREDIT NOTE" filled in form for refund, however unable to submit because we did not accept a credit note.
Is anyone else on the same merry go round.? I appreciate the difficult circumstances , however our payment was made immediately (January)