Calis Beach and Fethiye Turkey Discussion Forum

Suggestions and Problems => Questions About/Problems using the board? => Topic started by: linjim on November 18, 2006, 12:41:42 PM

Title: Trying to register
Post by: linjim on November 18, 2006, 12:41:42 PM

Hubby is trying to join using his laptop. He has a different email address than mine but the registration page says his email address is already in use. Can anyone help? Linda

Title: Trying to register
Post by: Yetkin on November 18, 2006, 12:55:07 PM

Please delete cookies and try again.

Title: Trying to register
Post by: linjim on November 18, 2006, 13:08:02 PM

Hi Yetkin, tried again and getting email already in use, please choose another. Thanks, Linda

Title: Trying to register
Post by: loz on November 18, 2006, 14:18:38 PM

May sound stupid, but he is not trying to register using the same name as yourself?  or has he registered previously under a different name?
worth a try

Title: Trying to register
Post by: linjim on November 18, 2006, 14:24:56 PM

Hi Loz, no he has not registered before, he has a different email address and is trying to join using a different username & password. Thanks, Linda

Title: Trying to register
Post by: linjim on November 18, 2006, 21:34:15 PM

Any computer experts out there who can help please?

Title: Trying to register
Post by: Steve (redding43) on November 18, 2006, 22:56:21 PM

linjim, mail me with the email address you are trying to register. I will check the database

Steve

Title: Trying to register
Post by: 30021190 on November 18, 2006, 22:58:33 PM

Have you tried a different computer, not in your house?
Have you logged out of your account when you try to register?

If all else fails:
Email Scunner and ask him to crawl the database to find the email address and remove the account, if its already in use then someone else has used that address before you, Its a common problem with hotmail!

Title: Trying to register
Post by: linjim on November 19, 2006, 08:47:09 AM

Thanks to all for your suggestions. Steve, I have sent email with details. I didn't know two people could have same address. Thanks, Linda

Title: Trying to register
Post by: Steve (redding43) on November 19, 2006, 09:33:43 AM

They can't....

Will check database now and let you know

Steve

Title: Trying to register
Post by: Steve (redding43) on November 19, 2006, 09:49:59 AM

Linjim, the email address you sent me is NOT registered on this forum. The problem then would seem to point to your PC.

Make sure you delete all cookies/history/temporary internet files. Close down the browser and open again.

Let me know how you get on

Steve

p.s. if this does not work send me details of the userID you are trying to set up

Title: Trying to register
Post by: 30021190 on November 19, 2006, 13:25:45 PM

Two people can't have the same email address at the same time, but hotmail's email addresses expire if you do not use them, so somecould have used the name before hand but you can get it once their usage had lasped.
I got emails to my hotmail account that were for another person with the same email address, I had got the email address becuse they hadn't used if for so long.

Title: Trying to register
Post by: Steve (redding43) on November 19, 2006, 19:51:27 PM

You should be able to log on now (check my email that I sent you)

The email address (or slight variations of it) had been used a total of 4 times under different user names. I assume these were all your own attempts to register as they are the same IP and name.

I think the reason for the problem (and those more knowledgeable may tell me different) is that when you register you have to reply to an email to 'activate' your account. Obviously the 3 variations to your email would not work so you would have nothing to reply to. The correct one I can only assume you never received it or did not check your mailbox.

Hopefully everything is working now and look forward to hubbies first post

All the best

Steve

Title: Trying to register
Post by: linjim on November 20, 2006, 16:56:24 PM

You will be pleased to know hubby is finally registered with the kind help of Redding43. There are a lot of kind, helpful people on this forum. Linda and Jim.