Calis Beach and Fethiye Turkey Discussion Forum
Information and Services in Turkey Section => Good (or Bad) Shop Guide => Topic started by: mercury on June 24, 2008, 11:22:13 AM
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My friends sister bought a set of jewellery consisting of earing, necklace and bracelet for £450 at Infinity Jewellers in the Paspateur. She was assured that they were precious stones but the same night the colour game off one of the ring stones. She went back and they were replaced by another colour. They went to a jeweller in Hisaronu and he told them that they were in fact coloured glass. She took them back to Infinity who were not best pleased. The stones had fallen out of the ring by this time. She managed to get her money back after a lengthy "discussion".
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What did she expect for 450 quid? Genuine Elizabeth Duke ? :D
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I'm no expert but I think for £450 I'd be expecting a little more than coloured glass :)
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Wow, thanks for the warning. I am surprised at them.
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errr....that is a LOT of money - you dont even have to be an expert, Scunner. LOL seriously, as somewhat of a gem buff (won't post my business jewellery website cuz I don't want to advertise (but mention it to show I know what Im talking about, lol)....there are a lot of stones which are heat treated to change the colour of them. In a really hot country, just leaving them on the windowsill while you do dishes can change the colour. While jewellers should tell you which have been treated, many don't and many don't know unless their suppliers are honest - to check you have to heat treat them, thus making them the less deirable (and cheaper) colour. If someone really wants to do serious shopping for that sort of thing, you can get gem testers - all gems conduct electricity differently and there is a little meter which tells you immediately which gem it is. You can find them on ebay and they are small enough to fit in your handbag. Word of warning, though, some synthetic diamonds are hard to spot, so need a more expensive tester, and although there are gold testers, they are a lot more complicated because of the different types of plating, etc. Not saying that it wasnt coloured glass - there is a lot of that stuff around too - but if you want to know what you are getting and buy a lot of stone jewellery a gem tester is great. I know someone who carries hers when she goes to car boot sales!
Where is the Paspateur? I definately want to avoid that one!
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Alan how would you like to pay £450 for glass?
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Unless you are ordering a stained glass window for Kaya Towers of course
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I am disappointed and surprised. I have bought a lot of jewellry and watches from them as have my inlaws. They have a large number of shops in the area not just Fethiye but right over to kalkan. If I remember the Brazilian Rubygate scandal was Infinity Olu Deniz!
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As mentioned in another topic today, if you want jewelery go and see Mete at Golden Moon in Calis. No need to take a gamble. I trust him with my life.
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Is is it me but if I am on holiday I would never buy a replica football shirt or other designer clothes and think it was original or a watch or jewelry in a tourist area. Am I stupid or not?
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Turkey is well documented in travel guides for it's jewellry. A football shirt no- but then they have never been sold as genuine. A piece of Turkish jewellry from a reputable jewellers I would.
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quote:
Originally posted by Scunner
As mentioned in another topic today, if you want jewelery go and see Mete at Golden Moon in Calis. No need to take a gamble. I trust him with my life.
I second that... I've never had a problem with them. Mete is 100%honest and he never pushes for a sale. I purchased a couple of items from him last year at a cost of £750. Once i got home I had them valued for insurance purposes... I was well chuffed to hear the same items in the UK would have cost £1000 give or take.... What a bargain...:D
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~Still waiting to see where it is......they are the shops with the billboards on the way from Dalaman arent they? I keep thinking I have seen them but cant place where.....
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Paspatur is the 'old' town - where the Turkish baths are and all the little lanes.
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They have 2 shops in the old town this year. Another near the fish market again new this year called Civan.
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quote:
Originally posted by Gorgeous_bird
I am disappointed and surprised. I have bought a lot of jewellry and watches from them as have my inlaws. If I remember the Brazilian Rubygate scandal was Infinity Olu Deniz!
Have exactly the same sentiments GB. It would very surprised if this was a deliberate "con". What suprises me most is the fact that Infinity only resolved matters after lengthy discussions.
For those who do not know the Rubygate story (which wasn't a scabdal), and for the avoidance of doubt, I should point out that no blame was attached to Infinity, it was my mistake. The final outcome of the saga was that we got a "very acceptable" insurance valuation
Twin Bee, with respect I think you are wrong. We have alway had the same experience as Harley. Anything we have bought has always been valued substantially higher in the UK
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H I joked when I said Scandal (sorry) I have had only favourable experiences with them and everything I have bought has been guaranteed and we have even received buy back guarantees for the price we paid if we require. For my own peace of mind I will definitely be asking about this when I am out in a couple of weeks time.
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No problem GB - suspected you were joking but I wanted everyone else to be sure that it was not Infinity's fault. :)
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Of course it isn't their fault. If you can get £450 for little bits of glass you'd do it, right?
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I hope no-one takes this the wrong way, especially mecury, who I have absolutely no reason to doubt, but is there any way that Infinity could be give the right of reply. Would that not be fair.
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Yes there is such a facility. It's called joining ;)
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Wrong about what Highlander - that replica football shirts and designer clothers are the origional ones and not fake, or that every piece of jewellry sold in tourist areas is genuine. Of course there are honest shopkeepers but personally if I wanted to buy an expensive piece of jewellry I wouldn't buy it in a tourist area. In my experience the British obsession of seeking a bargain comes at a price. Often it means poor value for money.
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:)I've got a few bits of gold to sell back when i'm next over, so I will let you know how I get on,I would be delighted to get the original purchase price back. ;)
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I won't be bothering as I have stuff worth more than I paid :DBut I will be asking a few questions about painted glass.....
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My final contribution on this....
Twin Bee - can I assume then that if you were contemplating buying an expensive piece of property, you would not do it through a business who had premises in a tourist area ;)
As to Infinity's right of reply, then hopefully they may hear about this through Amanda ;)
No offence intended guys :)
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Amanda?
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GB
{A Link to an old CBF topic was here - no longer available}19329&whichpage=1&SearchTerms=medium
:)
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PMSL
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Highlander - I don't think my apartment comes into the 'expensive' catergory but even if it did I would not seek to buy a property that was marketed as a 'bargain' or was offered at a knock down price in a tourist area.
All I know is that people do tell me about buying items abroad and later finding they are fake and these include watches, jewelery, designer clothes and perfumery which they purchased in tourists areas. I am not a saying everyone doing business in a tourist area is dishonest but if people on this forum say that you can ripped off at Dalaman airport I think it is ok to question if you can sometimes get ripped off in Fethiye/Calis too.
What is that maxim used by laywers - "Buyer Beware!"
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Twin Bee - your point about buying in a tourist area is a valid one of course. I am sure there are lots of people who have been "conned" over the years and you are right to point out the pitfalls.
It's just that I didn't think that Infinity would fit into this generalisation.
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You see watches being sold as genuine fakes, and can be found on the market, along with designer clothes,jewellry, football shirts, and perfume, the latter being brought round to most bars by salesmen as well, i just don't think they come into the same catagory as a reputable jewellers. Alan
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I dont know guys....I have been an infinity customer for many years, since I first came to Fethiye back in 1997. I have shopped there many times as have my friends and relatives and we have always been very happy with the quality of their jewellery.
Honestly I do not see how a company with such a history and good reputation would give itself away for a lousy £450 pound.
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I've known the company for long time and also the people who have been working for long time...Do you thing is worth for 450 gbp...They don't sell glass and they give 5 years guarantee for
their precious products...not for glass...I thing this is not a place to discuss beside she got her money back as I could read..Company like Infinity Jewellery would never do such thing and what I believe people are trying to fling dirt on Infinity's reputation..It is just so easy isn't it....
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Actually Arzu it can be quite hard to make a negative comment (on CBF) because people give a contradictory view point. I don't see a negative report about a shop or service as mudslinging - it is more different view point. This helps people make up their own mind where to trade; so dont knock it too much!
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Dear All,
I ve just joined this web site to give brief information about us(Infinity Jewellery) so that question mark that you may have will be clear like diamond...
Infinity brand has been in the bussiness for 20 years and giving service to it's clients with 8 shops,5 work-shops and 100 employees.
Infinity brand is very well known with its product and also we believe that we built a good trust on our clients.
Customer satisfaction has always been the most important step for our company grove..We give 5 years quality and valuation guarantee for our diamonds&gold.Except few occasion we have never come a cross with major problems with our clients and we trust the quality of our diamonds&gold..
Ms Arzu was probably trying to protect our company as she's been our clients and friend for long time.On our company behalf I would reccomend our customer to contact us when there is a problem rather than discussing with public and go nowhere.
Please feel free to share your good or bad comments with us than we assure that our company will pay attention to your comment..
Thank You all..
Yours Sincerely
Asli TAS
Infinity Jewellery
Public Relation
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'Clear like diamond' - I love it :)
Welcome Asli, well done for coming here to speak about this. I don't buy jewellery much (in fact I'm having a problem spelling it right now) but I would say that if you have any concerns with any purchases made here, it is best to get a second valuation from someone independent, not another Jeweller here!
Sorry but I had to remove your email address, people can contact you directly in your forum profile.
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The comment from Hope certainly underlines my opinion of Infinity- nice people - quality items- good friends. Nicley put Asli
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I can't imagine what went wrong in Mercury's case but I have a few bits from, Infinity near Nefis Pide, and I have been very happy. One item was custom made to match something I already had. It was a perfect match.
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We have been buying our jewellery from Infinity for many years and they have always been fantastic doing any repairs not necessarily on stuff bought from them for free.
We have had one off pieces made too and any valuations we have done when we have got home have always proved that you get lovely jewellery at a much cheaper price than the UK.
We introduced our friends Paul and Emma to Infinity on their first visit and I think they are now one of their best customers!!!
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It wasn't me who bought them. It was a good friend. I do not know what happened in this case but they did get their money back. She asked me to post on here as she is not a member. If everyone else is happy then happy shopping.
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Mercury - it is always a bit risky if someone asks you to fire their bullets. I try to avoid that; but that is being wise after the event.
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This is the same company as Infinity Express Construction same directors who I have found do not keep there promises and lie so perhaps they are selling cheap jewelry at inflated prices to cover the losses of the construction side, then I may be biased as I own an Infinity house:(:(
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Is the heat getting to people today?
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So glad to see people defending Infinity who we consider to be honourable.
Also well done to Mercury for her follow up post. :)
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We have used them in the past as we were recommended by some friends who have used them quite a bit and never had any problems. I got my watch serviced (auto) and I saved quite a bit on the UK price. Only problem I had was it wasn't ready when I went back to the shop so I had to leave it in Turkey (Tag - so I was a bit worried). However they sent it via international courier and I received one very clean watch back. Final problem was I had to pay £38 import duty which I was told would not happen. Infinity gave my mate the money when he went out and I got it back within a fortnight of asking.
I would use them again but would take my watch in much earlier next time :)
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I am really surprised at this as i have dealt with Infinity for over 20 years.
I find the quality and price brilliant and i have even exchanged previous purchases when i got bored with them.
The most important thing was she did get a refund.
If this business was not reputable they would not have given the money back.
At least they do give you a 5 year written guarantee and a proper valuation.
Not like some of the shops who just write it on their business card......
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Returned from holiday in June having bought two items from Infinity. Just had them valued back in the uk and both items have been valued at several thousand pounds more than we paid for them. We have bought many items from Infinity over the years and the result is always the same. We have never ever been let down by Infinity. They have always provided excellent service over and over again.