Calis Beach and Fethiye Turkey Discussion Forum
Calis Beach Forum => Expat & Property Owners Q and A Forum => Topic started by: Dempava on August 03, 2009, 07:59:42 AM
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Do any NH owners complex or private have any comments about the standard of ground and pool maintenace this season?
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My two neighbours have Nicholas Maintenance, and I have had to e:mail them about the state of their pools and properties which basically have been neglected, e.g. pea green pool, overgrown gardens. We had some strong winds a few weeks ago my neighbours garden looked like a tornado had gone through it, parasols everywhere, sunbeds and chairs overturned, mop bucket and mop in bottom of pool and just basically left for 3 weeks like this, apparently Nicholas have hired a maintenance company to do their maintenance and they are just not doing it, I am glad it isnt my property they are looking after, it seems to me they take your money and run.
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We own a property on a Nicholas site in Ovacik. Although we owners had to nag a bit at the start of season to get things right, the rest of the season has been great. The gardens and pool are immaculate...no complaints. The cleaners have been terrific. Living in Ovacik, we can keep a check on things...not easy i know when you're not here all the time. I can only pass comment on my site and no real complaints.
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quote:
Originally posted by sooty
My two neighbours have Nicholas Maintenance, and I have had to e:mail them about the state of their pools and properties which basically have been neglected, e.g. pea green pool, overgrown gardens. We had some strong winds a few weeks ago my neighbours garden looked like a tornado had gone through it, parasols everywhere, sunbeds and chairs overturned, mop bucket and mop in bottom of pool and just basically left for 3 weeks like this, apparently Nicholas have hired a maintenance company to do their maintenance and they are just not doing it, I am glad it isnt my property they are looking after, it seems to me they take your money and run.
Hi!
The maintenance this year in Ovacik as always over 7/8 years is fantastic. there is always someone there at the end of a phone or email and especialy pool items are attended to swifly. The pool, pool area and balustrad cleaning is done each day 7 days. that is the same for our neighbours that only come out easter and summer. If a client has a maintenance contract and paid the maintaiance then the service would be provided. Garden maintenance is also available on contract and serviced every other day. We see our neighbours service being done to the same standard even though they are not here too often. Yourself not being a Nicholas owner we would say your quote assumptions are completly wrong. Nicholas were one of the first are still here no taking money and running. No one is perfect but they do a darned good job.
On a more helpful note and if you wish to email very brief details of your neighbours property and problem we would be very happy to resolve with Nicholas one way or the other.
We make the comments with the way we find Nicholas in reallity. These are hard times and not easy for any company and who knows what the future holds???
They are after all OUR properties we must be responsible for their upkeep however done or maybe not done!!!
Cheers
A & P
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Just reading the comments posted. Looks as if if people are happy and not happy with the service.
But been told that Nicholas Maintenance is changing. Been told it has chnaged already and some people say it will change in January.
1: Nicholas have sold their maintenance business to a guy who does not know anything about maintainance.
2: He has been reported as saying that in january he will have a new company and it will take him 2 or 3 years to turn around the maintainance business.
3: Been told that he lives in england - so whats that all about then?
Anyone else heard about this?
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Who told you all this,and do you own a Nicholas property??
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I HAVE BEEN TOLD BY NICHOLAS THAT THERE ENGLISH DIRECTOR IS TAKING OVER THE RUNNING OF THE MAITENANCE AND WILL SORT OUT ALL THE CURRENT PROBLEMS I HOPE THAT IS THE CASE AS I HAVE ALWAYS BEEN HAPPY WITH THE SERVICE UNTILL THIS YEAR
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sorry about the caps did not notice till i read the post :)
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Hi there - yes I own a Nicholas property and the person who told me the news is the guy who is setting it all up - as terjan said it is a director (but he is the UK Agent Director).
my msg was to see if info was out there yet ! Alan (UK director) said he will take him 2-3 years to sort things.
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Cheers :)
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I think that maybe you should speak to Nicholas themselves, if you are worried as to what is happening in the future. Rumours are often, just that.
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Hi 'Harmless' - good idea. I have spoken to them and I was told what I was told. But I have found that when you ask diferent members of staff the same question - you get different answers unfortunately. So i is trying to get picture form everyone and see what is what and what is really going on.
But will ask again and report back. Back soon
All the best 'Minty & Fresh' (see intro area for explanation :-)
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Just received this from Nicholas - what do you think?
":Nicholas maintenance is not being sold. It will become independent from the main group and will be run by the group's UK director. The new company will be called Nicholas Group Property Services (NGPS).
We will be notifying owners of the new company through the newsletters later this year:"
1: If Nicholas maintenance has not changed hands why would it become independent from the main group?
2: Did not know they had UK group office as nics website says they are a ‘UK Agency' - see for yourself http://www.nicholas-homes.com/contact.php Companies house says that there is only one director for company number 05364935 and nics in turkey is not listed as a shareholder - so UK is not part of the ‘Group': Is this correct?
3: Not sold and now a new company is being created called NGPS - very confusing isn't it. What is going on?
4: It appears that the group's UK director is a magician too. He can be in 2 places at once - running both a UK company and a Turkish one.
5: Summary - not sold, but independent, run by a person living in UK, in charge of a Turkish company (what is the company registered number please), a magician and then a newsletter will tell everyone all about it.
Hang on a second: If there is to be a ‘new company' called NGPS does this mean that personal details are going to be passed on to a third party without owners permission? Surely a breach of Data protection act - what do you think? http://www.opsi.gov.uk/acts/acts1998/ukpga_19980029_en_1
So, if you think you can help - please add your comments.
All the best 'Minty & Fresh'
(otherwise I will have to change my sign off to ‘Confused')
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I managed a property management department in the UK and we were classed separately, it made more sense for book keeping purposes and of course, our client account was totally separate from that of sales and lettings. So, to have the three arms of the company separate was sensible for accounting purposes if nothing else. It may just be their wording that is confusing.
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it's not magic to own two or more companies,nor is it magic to operate two or be a director of two or more companies where this man or woman lives is not important. however I do think it is short sighted of a company like Nicholas to out source it's work ( ie transfers / garden/pools) to third parties and still hold onto it's margin.As third parties wiil try ( and have) to take the business direct thereby cutting out NHM, or punters will look for another source of supply, at present there are many companies looking to do this work independant of a developer which some have worked for and who may have a relationship with the punter. Data protection don't make me laught,they won't and don't do anything in my experience and I have had some.Not sure but I do believe the group is still owned and run by the two brothers who built this company up from scratch and not sure they are selling the maintence business or just appointing a director of operations, as I don't think anyone except the two brothers are full board directors
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Had you been drinking Trebor when you typed that post? You confused yourself and anyone who read it!! :) :)
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Just got an E-Mail from NH as have all the other owners on Chateaux complex stating they want another £300.28 each imediately!! as they have run out of money for this complexs maintenance. There's only just over 5 weeks left of the season!!!!!
Have any other complex owners received a similar E-Mail?
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YES brooklands 1 HISSY £243
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yes oaklands £52
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Yes Oaklands £91 and a bit!!!! apparently this is because we have more bedrooms!!!! just sent them an email telling them that they shouldnt have taken 10% at the beginning of the year without agreeing it with the owners first and to also back up their claims with a current statment and copies of all costs so far to date. Dont think its too much to ask!!! :-\
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I too have received an email asking for an extra £103.
This seems a really large amount considering we are only weeks away from the end of the season.
I have asked them for a break down of the costs incurred so far this year to find out where all the money has gone!!!
The extra money they are asking for is a third again on top of our normal yearly amount, surely prices haven't risen so much, or have they?
I for one will not be making any further payments to Nicholas until I can see where the money they collected earlier this year has gone.
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me to, however I am going to ask for a break down of costs/ expenses, may I suggest as milur has others do so to. As the overall service is slipping this in part due to passing the work to third parties which are not managed effectively, ie the work is not checked out, if you look at your contract they state for instance that they will cut the grass as and when neccasary, somtimes only once in three weeks.
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Yes - mee too. I have been asking for ages about cost and breakdown. They do not send me info on what they have spent my money on. Help - what is going on.
Are they going BUST ??? I was told that they went bust 10+ years ago so is it happening again.
And I do not have my tapu.
If they go bust will i lose everything? I will go and see them and ask what is happening - how can they spend all our money so quickly and on what?
I know the level of service has been going down over the last year but now this Alan bloke has come in - they are asking for more money. If we do pay more money - will they just spend it on other things and still go pop.
When i get some answers about my place I will get back here and tell you all. On our site we are loking at getting committe and are getting prices from other eople in case they do go pop.
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quote:
Originally posted by Dempava
Had you been drinking Trebor when you typed that post? You confused yourself and anyone who read it!! :) :)
Drinking - I wish. They confused me - how can they be independant and then have a new company? Now with there new emails and money demands (up to £400 per place i hear) it looks as if they do not have a clue and they are confusing themslves. Do they know what they are doing?
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check your contract, if you don't like it move your business, but be aware that some people on a site will not pay or pay late so who foots the bill ? my guess the rest on the complex. come on this guy alan's gotta get paid some how so dig deep.
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You are not alone regarding the additional charges,we stay at the gate & have been asked for a whopping £203 - we only have a 3 bed apartment!
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quote:
Originally posted by Stuffed Turkey
You are not alone regarding the additional charges,we stay at the gate & have been asked for a whopping £203 - we only have a 3 bed apartment!
Welcome to CBF.
What a weird real name you have.
(http://i409.photobucket.com/albums/pp173/crabbit49/crab.gif)
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I am a Nicholas owner...luckily our site has not been asked to pay any extra, and I would hope not as we were a few thousand in credit at the start of the season. My sister however has been asked to pay extra on the Acorns site. She asked for a statement of accounts and was given the year ending Feb 2009. It would appear the site was in debt since the end of the 2007 season and as fees where not increased last year, they have just worsened. I understand why, if the maintenance is moving to new management, they want a clean slate.....i wonder if Nicholas will refund owners if their site is in credit?
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the whole situation stinks,we all know that Nicholas have been concentrating on the building side of things & i honestly beleive that they have been dipping into the maintenance accounts to support the building side of things but got caught out by very few sales last year so ran out of money to complete the builds so have now asked ask for additional funds at the end of the season just in time to finish of there unfinished projects from last winter & i expect the maintenance to go up around 25% next season.
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quote:
Originally posted by Stressed Eric
if the maintenance is moving to new management, they want a clean slate.....i wonder if Nicholas will refund owners if their site is in credit?
I understand that Alan Swain, who is taking over the Maintenance, was ask that exact question and would not commit. Clearly we should not lose our credits simply because someone (who they claim is independent) is taking over. Whilst I don't think for a second that Nics will give refunds for those in credit, our credits MUST go over with us in the same way I am sure that any shortfalls will go over. Having gone through the last year with our electric (and no doubt water too) being cut off on numerous occasions, this would truly be the final straw and a big two fingers up to all of us. [:(!]
This is simply not good enough and judging by the comments on this forum and others, Alan has done nothing to inspire owners to move over with him, and indeed has left the most of the owners who I know looking for a new Management Company for 2010!
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quote:
Originally posted by trebor
Yes - mee too. I have been asking for ages about cost and breakdown. They do not send me info on what they have spent my money on. Help - what is going on.
Are they going BUST ??? I was told that they went bust 10+ years ago so is it happening again.
And I do not have my tapu.
If they go bust will i lose everything? I will go and see them and ask what is happening - how can they spend all our money so quickly and on what?
I know the level of service has been going down over the last year but now this Alan bloke has come in - they are asking for more money. If we do pay more money - will they just spend it on other things and still go pop.
When i get some answers about my place I will get back here and tell you all. On our site we are loking at getting committe and are getting prices from other eople in case they do go pop.
Are they going BUST ???
And I do not have my tapu.
If they go bust will i lose everything?
Above three questions together, sounds like recipe to disaster. News I received supports the above. There is at least one complex I know situation is far worse, you and any one else paid but has no tapu should act immediately before its to late.
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Hi to all - just come back to this thread to catch up and all I can say is WOW!!!
Alan - my hat goes off to you for being the No1 in Sales Prevention and also Customer Service Failure as well as Best Poor Financial Advisor. You really do know how to give good vibes for people to 'move' their business to you.
And to cap it all off - have you seen the Hisaronu.co.uk forum site - ??? Looks as if Alan has been really selling his services well at a Nics site called Lavina (below is a copy of email sent to me with copy from Hisaronu site)
"What I forgot to include in my mail to you was about what happened when I had a meeting with Nicholas. I heard the Joint MD was visiting from the UK (Alan Swain - runs the Uk side) and that he was keen on improving efficiency. Well as thats my area I was very pleased to meet him. However the pleasure ended quickly. He is an accountant and made it very clear he is not interested in anything but money. He quickly went over the Lavina accounts and got to the 2007 debt and explained that as its a Lavina debt, the Lavina owners must pay it. He wasnt interested in the concept that it was Nichols Homes (Emlak) who owed the money as he claimed he had no connection with them. We owe we pay thats as far as he would even consider. In short he was an pig of a guy, and I for one want nothing to do with him. He explained that he was setting up a new company of which he would be the sole owner and the M&M business would be transferred into it, whether we like it or not. Once he owned it he would run it from the UK on proper financial footings (using existing Turkish staff like Heather). As far as I see it we have M&M contracts with Nicholas Emlak, not his newscam company (which he seems to be using to offload all Nicholas Homes debts). When he sets up this new business (proposed for January) I want nothing to do with it, and would strongly suggest we as a group talk to other companies, after all there=2 0are lots of them here (2 staff left Nicholas last year to set up 2 similar companies, and I'm told one is rather good at it).
During our discussion he made very derogatory comments about Nicholas, which I have sent to Nurettin for comment/clarification, but he hasnt replied:
On the build quality: you buy cheap you cannot expect quality. It would cost £50 to nail the tiles on the roof, but you wont pay so they fall off. You can have a new roof for £1800, and a good one too (through M&M of course)
Of the staff: they are semi illiterate
Of Nicholas Homes: so what if they go bust it wouldnt affect me (the M&M company)
Dont quote me on the exactness of the quotes, but I do have the correct wording as used in a letter to Nurettin, just not to hand at this instant.
When I see Nicholas later this week I'll tell them once again, any costs prior to my ownership are nothing to do with me, they must be the responsibility of the owner at the time ie Nicholas Homes.
My take on the whole scenario is that Nicholas continue to be very strapped for cash. They are 2 months behind in paying the staff. I suspect they are preparing themselves for a possible bankrupcy and splitting the company accordingly. If by doing so they can raise cash by passing their debts onto others so much the better (for them). Hence the accountant rules. As a very minimum I think if we decide to continue using Nicholas for M&M we need to be sure our money, which is paid in advance, doesnt dissapear with any crash. It needs to be held independently or bonded, or preferably paid in arrears."
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Each complex can oust their current maintenance company - we did this on Seaside.
You need to form a group have a condo meeting, appoint a manager, at least 2 autitors.
Each complex has a management plan that is filed with the deeds & a descion book which is held probably by Nicolous Homes.
You can bring in your own maintenance company & run the finances yourself.
We do this at Seaside & we are in complete control.
The only thing I would say it costs a lot more to run a complex then you think!
Good luck.
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How much is a fair price to pay for maintenance of a pool and garden?
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Our fees next year are:
1 bed £50
2 & 3 bed £55
4 bed £72
Private pool extra £240 per year
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I think I'm right that under turkish law that ownership / responibility for property is Tapu related ie: if Tapu is in your name from the date on the tapu you are responsible for electric/ council taxes etc. prior to you name on the tapu the seller is responible for the these costs. Hopefully that's correct which will make sure developers don't drag their feet in getting tapus out to their customers as they have been banking the interest on monies paid for tapus ( with delays of well over a year these are tidy sums).
Imaddy fees include what?
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A comprehesivly well run complex, 49 properties, 4 communal pools (1 a kiddies) 5 private pool, security guard, 2 gardeners. Electricity, maintenance of areas, some external redecoration and a slush fund. All staff (employeed by our maintenance company) fairly paid,12 months work per year, above the national average & all insurances paid.
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sorry Imaddy,and thanks for you list. so includes all gardens, pools and chemicals, some complex painting, insurances for what? do they pay on indivuals behalf electric and council tax ? and does that cover things like draining down water( solar systems) if so sounds great please send / post their details as I feel sure with a service like that at fair prices many current Nicholas customers would be very interested.are the prices you quoted per month for 12 months ?
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All Brooklands 1 owners have been asked for either 159 or 195 pounds extra (2 or 3 bedrooms). Everyone is jibbing at paying but the accounts for 2008/9 showed that as a community we OWED £2000 to Nicholas at the end of last season. Amazingly, no attempt was made to collect this debt by Nicholas and of course, when the owners were asked to pay only a modest increase that made no attempt to clear this debt, let alone attempt to create a surplus for communal maintenance that will surely be necessary over the next few years, they all paid the modest increase. That said, the service we recieve is (subjectively) about 50% less than that we had in 2005/6. We are trying to get a community together, as is required by Turkish law dfor all apartment complexes over 8 units in size (correct me if I am wrong) so that e can vote on next years communal arrangments but with 16 porerties and widely different expectations and capacities for understanding the scale of the problem, things are looking a bit dodgy and we might end up getting 'divided and ruled'. I also have my own arrangement with Nicholas for paying bills, this will be terminatecd at the end of this season and I am desperately looking for an alternative. The situation in Hisaronu is crying out for an alternative service provider, I have even thought about creating a company myself to do it but unfortunately, after 5 years in Hisaronu, the number of Turks I would trust with more than 25 pounds of my money has not yet exceeded 1. If there are any Brits with good Turksih connections out there who want some stsrt up capital, have the right comnnections. and can put out a sensible business plan let me know.
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Sorry about all the typos, at the end of the bottle of wine and I hit the 'send', rather than the 'preview' button by mistake.
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quote:
Originally posted by davewalsh
Sorry about all the typos, at the end of the bottle of wine and I hit the 'send', rather than the 'preview' button by mistake.
Dave- you can always press the edit button and correct them. It's the one that looks a bit like a pencil - next to the little AOL man :D
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Intersting comment Dave. Looks as if a precedent has been set. Nicholas have for 4+ years decided to operate their Maintenance business at a LOSS (knowlingly) without incresaing charges year on year to recover money - so surely they ACCEPT these losses and therfore WHY should owners have to foot the bill?
What do you think? Would you pay someone MORE money for their poor management over 4+ years. especially when they have not made any attempt adjust the accounts at the time.
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C1 - We emplyee a maintenance company & pay a fee which includes what I have listed. We actually collect the maintenance money ourselves & run the budget. The maintance company Prestige pay their staff a fair wage (one of the main reasons we use them) & they pay all their staff insurances to the goverment including health. Result a rather jhard working dedicated team.
They offer an individual property maintenance service to property owners which cost £120 per year and they will pay your bills if you require this.
Not sure what draining down water is but no I don't think so.
Hope that helps
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To go back to the original question posted, we bought with Nicholas off plan and have used their services ever since. I have nothing but praise for them, especially Nurettin who,in the early days, could have simply dissapeared without offering ANY kind of maintenance but instead, chose to offer (what turned out to be) a loss making service.
Whilst Nicholas may not be perfect, what is??
For us, Nurettin and Nicholas delivered everything they said they would, when they said they would.
It may be true that the group is suffering at the moment, in this economic climate, its little surprise....
Given the opportunity, we would happily buy from Nurettin again.
John & Sue
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Well, everyone is entitled to their opinion. I suspect you are in a very small minority here. I have had lots of grief from Nicholas Maintenance - including a major unresolved problem where they put BITUMEN felt over the top of the zinc roof flashings to cure a leak. Take a look at Brooklands 1 next time you are there, it looks an unsightly mess, if it hasn't melted in the summer heat or cracked with the frosts. In fact, my holidays to Hisaronu would not be complete without the daily or weekly trek up the hill. The idea that they didn't want to offer a maintenance service is a novel one, no sooner had I signed the contract to buy than I was presented with a maintenance contract to sign. They have simply mis-manged and misjudged the effort and costs required to run such a service and they chose to take our money for four straight years, gradually running up a deficit on the complex apartments - despite having this pointed out to them on several occasions. They have tried to recover the money by scaling back the quality of the service over time, a tactic that has now lost them a lot of credibility. I bought the package and would not have signed on if the maintenance wasn't available. After being persuaded by other owners this year to 'give them another chance', my efforts this winter will be focused on persuading the other owners in our complex to find an alternative to Nicholas, if anyone has any suggestions or previous expeience please feel free to e-mail me.
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I just wondered if this topic should be on a site for Nicholas owners only.
I know that other companies are hoping to obtain the management for Nicholas sites and it could be that some 'stirring' is going on. Of course, that may well not be the case, but, it seems, that whenever Nicholas are mentioned, it seems to be mainly negative posts.
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Hi
New to this site but have been reading through the various comments in regards to Nicholas Managemant. We purchased a villa from them last year in Gocek and was sold a wonderful dream in how they manage and support your property. Since day one we have had nothing but grief, but like many were convinced to stay with them this year that has to have been the biggest mistake I have ever made. I have had nothing but problems, a pool man who knows nothing about pools, cleaners who turn up to do departure cleans for my guests at 8am 4hrs before they leave, the list goes on. I will not be using them again next year so if anybody knows a good managemant company who cover Gocek there information would be much appriciated
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Oops
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So like Villajadore I am going to put my life on the line and say something positive about NGI. We bought a 3 bed villa in Archways (Koca Calis) 2 years ago and it transformed our lives. Yes we have had some problems along the way but who has not had problems when they have bought property even in the UK. Incompetant estate agents, bent solisitors, time wasters, miss represented propertys, shall I go on? With regard to this cash call for maintanance do what we are doing on Archways and ask them how the arrived at there figures and dont pay until you have a detailed breakdown of where all the money has gone.
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We are not on a complex and have not been asked for extra monies. I will say the standard has dropped this season, although when we have called maintenance, things have been sorted .
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I don't believe Nicholas Homes would or has run it's Maintenance company at a loss,prehaps there are unknown factors which have led to this cash call. I understand that the price foriegners pay for thier water is much higher than locals, has anyone else heard this.
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A lot have their own well. Not necessarily local people, foreigners also.
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I am taking about tap water which you are charged for as apposed to ground pumped water which you pump for free if you got a pump and pay the electric bill.
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We have asked for this years accounts to see how they have spent the money we all sent them in March, several times. So far, no reply, and yes, they did run our complex at a loss, we have the previous years accounts to prove it.
As for water, foreigners pay the same as locals but if you buy it from a communal tank that is supplied to your complex and the cost of supply is re-charged by your maintenance company to each property, there may well be a difference
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My concern is not so much as to if Nicholas make a profit or loss but to the service that I, and many people who have posted here seem to be receiving. Regardless of what we are charged if they are not providing the service then we have all wasted our money. If Nicholas are making a loss then this is surely down to the lack of concept on what it actually costs to run a maintenance department. The Nicholas Group set my maintenance charges not me, if they had been slightly higher i may have moaned a bit but still paid them as all I want is my villa to be maintained to the level i was told it would be. Once the maintenance division is outsourced next year to a 3rd party company that is when things will really start to fail (I work in manufacturing and have seen this happen on many occassions) as the Nicholas Group will loose touch of its customer base. If anybody is interested it what this new guy is like I sent him an e-mail some 3weeks ago with a list of my concerns and unfinished works and to date he has not even had the courtesy to acknowledge my e-mail let alone reply to it, so things are really looking positive for next year!!!
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in my opinion maintenace is set to a price of what they think people will pay and when it is not acheivable (for example price increases) then they simply cut back on the services rather than increase the price. That is certainly the case on my complex (not Nicholas homes) but then again only a few people pay for any service most do not.
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I have only just found this forum and as I am about 24 hours away from signing a contract with Nicholas Homes to but a villa in Hisarano I am really worried about them going bankrupt and losing the money I pay to them (about 50% of the total cost prior to completion). Does anyone have any advice as it really seems as though their cash flow position is weak and if maintenance is outsourced to this new guy (accountant) in the UK it will raise major concerns about maintaining quality for the future. I am thinking about cancelling!!
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you are the only person who can make the decision to purchase or not from Nicholas, the only thing I will say is that generally the build quality is good, when is the villa due for completetion? If it is now, I would get them to put a clause in your agreemant that the final 5-10% will not be paid until you have stayed in the villa a couple of times and the snagging list is complete. We made the mistake of paying in full and we are still awaiting for things on the snagging list to be done 15mths later. If your concern in regards to pool/garden maintenance there are lots of companies in Hisarano area offering this.
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5-10%!!!
That won't speed any builder up any more than the 15 months you've had to wait. Offer 50% now and 50% when you get the full tapu and have had your snagging done. That generally makes builders address their responsibilities. Where else do you pay 90-95% for something you have no ownership of yet and is not finished to include small areas that need addressing?
I doubt Nicholas are going bankrupt, they're quite a big concern. Like many developers who have been round a while they finally realise that site maintenance is something you need to offer if you want to sell properties, but really don't want to do if they can get rid of it. There's money in building property, not much by comparison in cutting grass.
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The Villa is due for completion at the end of February. I already have a clause in the contract to withold £5000 until the snagging is complete and another clause to withold £5000 PLUS legal fees until I receive the TAPU. However, as I will be paying about 50% in stages between now and the end of January then if they go bankrupt I lose all that money.
I don't have a problem with the quality of the build it's only about them going bust before they finish the work!
Are other companies in Hisarano area offering the full maintenance plus chnageover cleans? Thanks for your advice.
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Hi
I withheld 50% until I got my Tapu which they sorted on the same day as I signed the final legal papers and collected from Fethiye, I was just refering to the snagging list. My villa is in Gocek but I did find many companies offering maintenance & changeover cleans etc for the Hisarano area there is a couple of English companies also.
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Problem is that its all rumour and BS at the moment regarding what will happen next year. Mr Swain's activities and profile so far leave me holding little hope for a service improvement, I have also heard that Nicholas might not be ready to divest their maintenance portfolio, which is enormous, and must be a big income stream. There are alternatives to these two options, but no-one has supplied me with any decent references for any of the newer, alternative maintenance companies, all of which seem to be some form of Anglo-Turkish two-man enterprise. As things stand, we are trying to motivate our complex owners (16 of) to initiate something early, rather than wait until the last minute next year and end up going with the status quo (whatever it turns out to be) because its too late to change. Hopefully in the next month or two we can either get some answers from Nicholas or get some alternative quotes. No doubt this thread will run and run......
As for the guy negotiating to buy a villa, the only thing I would say is that I don't regret buying in Turkey, but I do regret buying an apartment, we should have bought a villa and retained a bit of individual control over our maintenance destiny. It's hard work marshalling the often conflicting requirements of 16 owners
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Dave you mentioned on a previous post that nicholas had been operating at a loss on account of their figures did you get or have you any supporting third party bill to prove the figure shown are correct, ie: when they states complex used £***** in electric did you also get a copy of the bill from tedas that proves nicholas figure is correct or are you just believing their report.
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quote:
Originally posted by c1
Dave you mentioned on a previous post that nicholas had been operating at a loss on account of their figures did you get or have you any supporting third party bill to prove the figure shown are correct, ie: when they states complex used £***** in electric did you also get a copy of the bill from tedas that proves nicholas figure is correct or are you just believing their report.
If other complexes are like ours then we have never seen any evidence backing up bills of any kind!! As DaveWalsh says ony regret is being on a complex and not having control, at least with a private property you have this choice. We have moved our apartment M&M away from Nics now and it was the best thing we have done this season for numerous reasons.
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markaren, have you asked for any evidence to support thier bills we have and they have complied with our request.
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No, we have not asked for any evidence that bills have been paid, however, after 4 years, we still have water and electricty!! From that, I am assuming someone is being paid. As to how much, too much etc, we are an early stage with that type of investigation
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We've just come back from 12 days at Palm Beach and everyone there (those who were there )agrees that the gardens and pool area are looking immaculate. It was always good in our opinion but a great effort has been made of late.
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Just read in the Hisaronu section that Keramettin Yilmaz (one of the two Brothers who own NG) has been sent down for 15 years for corruption (all subject to appeal). I wonder if the re-org at NG could be related (them knowing that this may have been looming)?
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Here we go.Bought from Nicholas in 2004,a fantastic off-plan villa in a fantastic location in Ovacik,for a reasonable price.Outcome;Nice ,friendly people,incl MD and Selva( the legal lady).Problems,too many to mention.Lies,thousands.Quality of work,generally crap.Tapu,received promptly.Best thing to do,hold a good wack of money back till you are satisfied,which could be 1-2 years after the build.Truthfully;love our villa.Am still friends with all nic's staff.Have always been courteous but firm with them.Arm yourselves with good common sense and knowledge,as they do't always know the answers.Nic's have been back to address problems on numerous occasions,but I feel sure because of outstanding monies owed.Solutions for nic's; Wake up.if you pay peanuts,you'll get monkeys.plough the money into staff,training etc rather than stumping up for glossy,corporate brochure and lunches with shampoo and canapes." Lemonade pockets,champagne taste"Listen to your customers!!!Don't lie to your customers!!Don't send a plumber to paint someones villa,or a painter to re-grout a pool.Wake up,shake up,hey,what about providing some nic's emblazoned t-shirts and I.D for your staff!Give them a reason to provide your customers a gr8 service,they are your front line,your image is your pool guys,cleaners etc.The hierachy sitting in marbled offices aren't the image you project; old mehmet with his fag on,vest and lack of enthusiasm is your image!Trust me,I was a fireman for many years and told many a CFO exactly the same.Phewww!, need an Efes,I hope they turn the company round.
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I have been with NGPS for several years. I have decided to change to another property management company. I have an in credit float balance (£350 plus) with NGPS, After several e-mails I get the impression they are reluctant to refund this to me. As anyone else had a similar problem? I have a solicitor on standby, and will use her if necessary. I assume they would be liable to costs incurred and any interest that the money would have accrued.
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quote:
Originally posted by tony
I have been with NGPS for several years. I have decided to change to another property management company. I have an in credit float balance (£350 plus) with NGPS, After several e-mails I get the impression they are reluctant to refund this to me. As anyone else had a similar problem? I have a solicitor on standby, and will use her if necessary. I assume they would be liable to costs incurred and any interest that the money would have accrued.
Very best of luck!! We still have money 'tied up' with Nics from years ago which they have no intention of sorting out or refunding, even after a lengthy chat and 'agreement' with Nurettin with Selva also present. The best idea is to use them for transfers, even though you have moved to another company and run your funds down that way. Its strange how their memory fails when they owe you money but have vivid recollections of anything which you may owe them: :)
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I noticed you posted on another forum Tony - just to warn you, on there Nicholas Group is a 'banned' topic!! Where to begin..... NGPS have now completely distanced themselves from Nicholas Group and claim any money held by them is not available to NGPS. We know people that are owed loads from Nicholas but also people owed by NGPS who dont pay up either. NGPS pulled out of all the Brooklands complexes in Hisaronu last June - without warning. The owners are STILL waiting for the refund of their remaining float from 2009! I've been told many owners are still waiting to receive any money for the rentals of their apartments through NGPS last year. We have friends waiting for the refund of overpayment of complex maintenance for at least 2 years! I agree with EllieMurphy - use them for transfers and cleaning and recoup your money that way. Our friends did - otherwise they would still be owed over £300 from 2009!
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This money is owed to me by NGPS, and is the balance of my 2010 account. The last statement they sent confirms this. It would have been deducted from this years balance, had I renewed the agreement, therefore there is no reason why it cannot be refunded. How could I trust a company to pick me up at say 2.30am for an airport transfer, that behaved in this manner?
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Yes, its YOUR money - same as our friends. You just cant get possession of it - what do they say about possession being nine tenths... Good luck anyway!