Calis Beach and Fethiye Turkey Discussion Forum

General Topics => Computer Problems & Questions, Virus/Scam Warnings => Topic started by: John H on March 29, 2010, 17:06:15 PM

Title: New computer = New problem.
Post by: John H on March 29, 2010, 17:06:15 PM

I have a new computer with Windows 7 and Adobe Reader 9.
Working well except that after I download PDF files I cannot open them to read/print.
When I click on 'open' I get the window 'Welcome to Windows Media Centre' offering the chance to view TV on my computer and inviting set up. I do not want this service.
This happens every time I try to open a PDF file.
It has probably been caused by me hitting the wrong key at some point when I initially set the computer up.
I cannot find any way of removing this window or getting around it.
Any advice greatly appreciated especially if it is kept simple.

Title: New computer = New problem.
Post by: Scunner on March 29, 2010, 17:09:28 PM

It could be that you don't have it installed even though you think you do but if you are sure you do, right click on a pdf file icon that you want to open/read and select 'Open with...', locate Adobe Reader from the list that appears, also tick "always use this program to open...etc".

Title: New computer = New problem.
Post by: Scunner on March 29, 2010, 17:11:28 PM

If Adobe reader doesn't appear in the list, you need to locate it manually in the 'open with' process so it's c: -> program files -> Adobe -> then highlight the program itself (exe file).

Title: New computer = New problem.
Post by: John H on March 29, 2010, 17:21:07 PM

Keith,

I assume that you mean I may not have Adobe Reader installed.
Followed your advice and got the message 'Adobe Reader could not open attachment because it is not a supported file or because it has been damaged.'
Getting even further beyond me now.

Title: New computer = New problem.
Post by: Scunner on March 29, 2010, 17:24:26 PM

What is the file called John?

Title: New computer = New problem.
Post by: John H on March 29, 2010, 17:35:19 PM

Keith,

I will give you a bit more detail and you might be able to pick out something.
The file downloaded to the Documents Library, it's name is attachments 27_03_2010,it is a Zip file and the size 103kb. All of which is Chinese to me.

Title: New computer = New problem.
Post by: Scunner on March 29, 2010, 17:43:53 PM

Firstly you need to unzip it, you can download a program for that. Once unzipped, your pdf will open with Adobe reader without issue. Search for winzip - that is a program that will unzip the file.

Title: New computer = New problem.
Post by: John H on March 29, 2010, 17:48:36 PM

Thanks Keith I will look into that and let you know how I get on but I think I will go for a pint first.

Title: New computer = New problem.
Post by: John H on March 30, 2010, 15:38:21 PM

Keith,

Sent you an e mail via your profile.

Thanks.

Title: New computer = New problem.
Post by: lance on April 22, 2010, 09:07:43 AM

So what was the out come john you get everyone interested then keep it to yourself perhaps someone else might have the same problem seems strange.[?]

Title: New computer = New problem.
Post by: John H on April 23, 2010, 11:48:10 AM

I gave up.

Title: New computer = New problem.
Post by: cheers on April 23, 2010, 12:02:34 PM

Come on Lance you know you can help him out!!:D:D

Title: New computer = New problem.
Post by: Elsa Padfield on April 27, 2010, 21:31:04 PM

download Winzip.  It'll open then.

Title: New computer = New problem.
Post by: John H on June 02, 2010, 12:41:38 PM

Just to close this topic I did eventually manage it without downloading anything.
I cannot explain how I did it unfortunately but whatever it was it is part of Windows 7.
Just in time to print off my tickets.
Thanks for help/interest.