Calis Beach and Fethiye Turkey Discussion Forum

Flights, Airlines and Airports => Flights to Dalaman and Turkey, Airlines and Airports => Topic started by: lissa on July 16, 2010, 20:49:57 PM

Title: Goldtrail
Post by: lissa on July 16, 2010, 20:49:57 PM
www.goldtrail.co.uk.

If you have booked flights or holidays with this company, look at their website. Says gone into administration.
Title: Goldtrail
Post by: stoop on July 16, 2010, 21:10:23 PM
Oh dear. I think it's been on the cards a while though. I hope anyone who has booked with them gets their money back or another flight/holiday.
Title: Goldtrail
Post by: stoop on July 16, 2010, 21:12:15 PM
Goldtrail Holidays has gone into administration with an estimated 16,000 people overseas.
CAA head of Atol licensing Andy Cohen confirmed the Turkey specialist had failed at about 18.00hrs on Friday evening, but said the authority was still "in the dark on detail".
"It went into administration only an hour ago and I came straight back into work," he told Travel Weekly. "We are requesting information as we speak."
Cohen said the failure was not on the scale of XL Leisure Group which collapsed in September 2008 leaving 60,000 holidaymakers overseas.
"We will be able to deal with this one in-house," he confirmed.
Speculation had been rife for some time that Goldtrail could be experiencing difficulties, but even Cohen, who only this month predicted a spate of failures this year, "particularly of operators to the Eastern Med", said the timing of company's demise had been "a shock for all of us".
Title: Goldtrail
Post by: daveyboy on July 17, 2010, 09:12:04 AM
At about 5pm last night, I was having a look on their website, trying to find a cheapie for end of August. Couldn't believe what I found.
4 adults, from Manchester, 2 weeks B & B in Ovacick. Can't remember the hotel. The total was £388 ! total. I was so tempted to book it, I even entered all the details and got to final payment page.
Glad I didn't.
Title: Goldtrail
Post by: Jo on July 17, 2010, 09:36:32 AM
Helpline for those abroad is 00442034410846
Title: Goldtrail
Post by: Don on July 17, 2010, 09:42:15 AM
Oh Bl**dy hell I was suposed to fly from bristol on wednesday, looks like thats my holiday gone!!!!!!![:(!]
Title: Goldtrail
Post by: anghatch on July 17, 2010, 09:48:47 AM
Just had an email from Sunmasters who I booked my holiday in September with re Goldtrail.  Said they will  be ringing everyone in priority of departure date to offer alternative or full refund. Deinfately said money was safe so suppose thats one thing.  Was so looking forward to my hols. Hopefully something can be salvaged could have been worse could have been going now.
Title: Goldtrail
Post by: Patty on July 17, 2010, 10:22:55 AM
Our group of 7 adults were more or less ready to walk through the door at 03.40 when my brother rang and said Goldtrail had gone bust.
He's a bit of a joker, but he insisted i had a look at the news. Nothing mentioned on BBC but it was on Sky......we were driving to Birmingham from Cardiff for our flight so glad he rang us before we had set out for the drive
We have managed to find flights from Bristol 20.45 tonight £139 with Thomsons.
Just waiting for confirmation from Cenk for our transfer and villa...so fingers crossed...we may manage to get to Calis...

We are the lucky ones my thoughts are
with all the other people who are no so lucky as us, probably sat in the airport with the children

Patty
Title: Goldtrail
Post by: Chinook on July 17, 2010, 13:03:54 PM
http://www.goldtrail.co.uk/ has contact telephone numbers
Title: Goldtrail
Post by: julesbob0303 on July 17, 2010, 15:30:25 PM
Do goldtrail cover any other companies?  After my huge fiasco with kthy, I have now received the following email:

"Dear Mrs Julie Veale,
 
Some flights from Turkey have been disrupted due to the failure of a company called Goldtrail Holidays.
 
We will be contacting you in priority order and will arrange alternative flights for you, subject to availability. We appreciate this is a worrying situation for you but please bear with us and we will contact you as soon as we possibly can to assist you find an alternative flight or arrange a refund.
 
If we cannot find alternative flights for you, we will try to find an alternative holiday for you.
 
If we cannot find a suitable holiday, we will arrange a refund for you.
 
Your booking included supplier protection.
 
1.       In  the event that we arrange an alternative flight for you to replace your Goldtrail flight, you will need to pay the cost of the new flight, but we will arrange a refund for your original flight and will process your refund application with our insurers within 8-12 weeks.
 
2.       If we are unable to find you a suitable alternative flight, we will process a full refund for your holiday which you will receive within 8-12 weeks.
 
Please do not contact your credit card company for a refund. As your booking included supplier protection, your credit card company will not provide you with a refund.
 
We apologise for any disruption this situation may have caused to you, but please rest assured we will do everything we can to make alternative arrangements for you.
 
Kind Regards,
 
Lowcostholidays.com"

I'm really panicking as I'm pretty sure I haven't booked any flights with goldtrail.  So why have they emailed me?  Is it a standard thing - I have booked with them in the past?
Title: Goldtrail
Post by: julesbob0303 on July 17, 2010, 15:44:44 PM
Hmmmm, panic over!  Well, in the short term anyway.  I DO have flights booked with them (lowcostholidays - didn't know they were part of Goldtrail!) for October half term.  God, I must be the unluckiest person alive!  

My car (out of the garage about three weeks ago - £350) has yet more problems.  It's going to cost hundreds and hundreds to put right.  

I'm feeling VERY sorry for myself today!  :(
Title: Goldtrail
Post by: stoop on July 17, 2010, 16:07:00 PM
Chin up Jules - I'm 55 tomorrow - now that's sad :(
Title: Goldtrail
Post by: tinkerman on July 17, 2010, 16:11:13 PM
Poor young Gav and little Ben got caught up as well:(, luckily mum sorted them out with a Thomas Cook flight tomorrow :)

See you tomorrow Gav ;)
Title: Goldtrail
Post by: anghatch on July 17, 2010, 16:18:56 PM
Im debating whether to just book another holiday now before sunmasters get back to me and go for the refund but not sure how I would stand for a refund if I did this anyone got any advice????Really dont want to miss my holiday to Calis.
Title: Goldtrail
Post by: julesbob0303 on July 17, 2010, 16:49:31 PM
Aww poor Stoop - 55 is not THAT bad!  (I have to say that - I'm not too far behind you, lol!)  Have a fab birthday!   :)

Oh well, back to wondering what will happen to our October holiday.  Got to get there in 12 days time first!  If anyone sees any problems with Monarch, please don't post on here - I don't think I can take any more bad news!   :o
Title: Goldtrail
Post by: tonysue on July 17, 2010, 17:24:20 PM
My friends, family of 5, are going out to our villa in less than 3 weeks with goldtrail flights booked thru travelrepublic. I have rebooked them with another airline, thru travelrepublic website and emailed asking  for a refund on the original booking,  I am worried if I wait for somebody to answer the phone or monday comes round there wont be any flights left for the busiest weeks of the year and those that are will be more expensive.
Title: Goldtrail
Post by: julesbob0303 on July 17, 2010, 17:40:09 PM
Our kthy flights for end of July originally cost us £430 ish for the three of us, booked last September.  Managed to get some similar flights with Monarch for £630 a couple of weeks ago.  Last night, exactly the same flights on Monarch were £1200 !!  It's disgusting, but I think it will get even worse now that goldtrail have gone bust as well.  :(
Title: Goldtrail
Post by: Gavos999 on July 17, 2010, 19:46:02 PM
quote:
Originally posted by tinkerman

Poor young Gav



i donrt feel so young after today .....see you tomorrow
 8)

Title: Goldtrail
Post by: ekud on July 17, 2010, 19:59:10 PM
Just returned from Calis to Manchester at 4-20am this morning,as we were at check in a queue egan to form for a manchester flight due to take off around 5-15am,it soon became clear things weren't quite right,and a man came to talk to us and said the company he was travelling with had gone bust,i saw quite a few people in tears,i keep wondering how they've got on,as there didn't seem to be any one around in the airport to help them.
Title: Goldtrail
Post by: june on July 17, 2010, 21:32:37 PM
You don't....spare a thought for Mummsy darling, I have aged about 10 years......and that really is Not good......:-\ 8) 8)
Title: Goldtrail
Post by: laffa on July 17, 2010, 23:56:17 PM
At least your not on your own, had a phone call today, 6 friends of ours were booked with them too,no doubt will hear of more, between this and that bloody cloud its getting a bit worrying, will the rain help. if so, let it continue.:P
Title: Goldtrail
Post by: hillside on November 15, 2010, 12:37:42 PM
Update: having been told by A1 travel I would get my money back, I received a claim form which stated 4 - 8 months. I've now had another letter from A1 asking me to sign that my refund can be actioned to A1 travel who will then pay me. The indication is that a year is a standard length of time to wait for a refund folloowing liquidation of a large company!!