Calis Beach and Fethiye Turkey Discussion Forum
Flights, Airlines and Airports => Flights to Dalaman and Turkey, Airlines and Airports => Topic started by: artie on January 12, 2011, 16:21:50 PM
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I have been trying to book a reasonable priced flight for september from manchester to dalaman.
I saw a flight from aegean flights with onur air and has i have not flown with this airline wondered what they were like.Any comments would be helpful.
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Onur Air are the Marmite of aviation on here artie. All I can say is I have flown with them as much as anyone else and I have never had a problem.
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We also have flown with them lots of times, five last year alone and have booked with them for this year through to October, no problems to talk about, we have had our flight times changed but nothing to drastic!!
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I'm of the hate it brigade! They take your money months in advance and at very short notice, cancel flights, change the days and departure airports without a thought. We have many guests staying at our apartment and nearly all that have booked with Onur Air phone me in a panic to see if they can change their accomodation to fit in with amended flights. Folk travelling from Manchester don't seem to get as much disruption as those travelling from Gatwick and Scotland. Add to that your departure time from Dalaman will be some 9 hours earlier than with a UK airline and not being part of EU regulations if theres a problem you're 'on your own' I haven't touched them in years!
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I agree with Hillside. Not worth the savings to me. Flew with them by mistake last year as we booked through A1 travel and didn't know until it was too late.
Cheap - yes - but if you have to travel on the date you want to travel then it's a big risk.
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Never had a problem with them.
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We have been using them for a few years and have June & September flights booked for this year. They do change flight times but in our case only by a matter of hours so no great problem. Have had worse treatment from some of the bigger names in the business and charged twice Onur Airs prices. If you can book early there are real savings with them but I noticed as time goes by their prices increase to the level of EU operators.
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I have used them three times and every time the flight times have been changed from midday to late evening or middle of the night and from weekend to weekday you book well in advance for good flight times and by the time you fly they have been changed twice.:(
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Iam sure if you search on Aegean and Onur you will get loads of reviews good and bad.Personally I have used them 2-3 times per year for 4 yrs and not a problem.My family and friends also use them every year,not a problem.The only thing that we have had is because we book a year in advance to get good deals we are subject to changes in flight times but these have always been within a few hours of the original,so again not a problem
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Used them once 5 years ago, never again. Arrived at the Airport for return flight, it had been cancelled with no notice to any passengers. The next flight was scheduled for 3 days time!!!
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quote:
Onur Air are the Marmite of aviation on here artie
I've never found Onur Air wonderful unlike Marmite
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If you can get Onurair flights cheap its worth taking a chance.They do have a tendancy to change flight times/dates so you may need to be flexible on that. :)
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used them loads never had any major probs, yes they do tend to change flight times and sometimes airports but we now always reconfirm our return flight once in resort, never used to bother doing this but think it is better to be safe then sorry. I must admit I do find their planes to be boiling hot the last few times I have flown with them everyone was moaning about the heat the little blower things made hardly any difference think that is why they hand out a "complimentry"sealed wet wipe on boarding so you can wipe yourself down with during the flight!
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I booked three holidays for 2011 flying with Onur Air through Aegean back in April 2010. Average price over the three around £140.
This week I've been bombarded with e mails and phone calls from Aegean with changes. Some good and some bad but in our case all just about tolerable.
MCR-DAL 11:00 Mon 9th May becomes 09:00 Sun 8th May
DAL-MAN 17:55 Mon 6th June becomes 16:30 same day.
MAN-DAL 11:00 Fri 1st July unchanged
DAL-MAN 17:55 Mon 25th July becomes 05:30 Sun 24th July
MAN-DAL 11:00 Mon 12th Sept becomes 20:30 Mon 12th Sept
DAL-MAN 17:55 mon 3rd Oct becomes 17:00 same day.
This is all caused by them trying to fit in an extra Monday flight before they knew of slot availability or customer response.
You will see that my changes just about balance out in terms of time gained/lost. We are lucky to have the flexibility and our own apartment but I can well imagine the problems that some people will have :-\
If there are no more changes then I will probably use them in 2012. The only competition on price is Easy Jet who I will not give the time of day ;) As AOK said it's worth taking a chance if you can book early and get the flights cheap but you DO need flexibility 8)
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Never really had any more problems with Onur than any other airline!
Does that put me in the "like" pile??
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quote:
Originally posted by scareylady
Never really had any more problems with Onur than any other airline!
Does that put me in the "like" pile??
No - the 'Lucky' pile ;)
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We fly from Manchester and I was in the like pile as any changes over last 4 years had been minor time changes (same as done by other airlines especially Thomas Cook).
Then, this week we had had our flight on Mon teatime 2 May moved to 05.30 Sun morning - 2 days lost.:( On the plus side we were offered options of full refund or refund just for amended flight so we have rebooked return flight with another airline.
Like Ken if there are no more changes, we'll be using them again.
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Offering you a refund isn't the answer though is it? They've received many months interest on money paid them in good faith. On this occassion you received a fair amount of notice but they are also likely to make changes much nearer the departure date. People end up paying far more booking then than they would have last year when other airlines released their flights.
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We have used them many times over the years, with minor changes here and there that we have been happy to accept. However, receiving a phone call, as we were getting in the taxi to go to stansted (35 minutes away) and being told that the flight is now going from Gatwick (2.5 hours away), left us with rather a different view on things. We were offered no alternative and no compensation for the additional transfer costs. It was only by sheer luck that we had a driver that knew how to put his foot down and some very good flowing traffic that we ever made the plane....no sorries, nothing [:(!]The return flight was also into Gatwick, arriving 24 hours earlier than the original, so we lost a days holiday and spent a fortune on taxis. We had specifically booked a year early to ensure we had a stansted flight and paid a premium for stansted too if I remember.....[:(!][:(!]
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lynnj>>> we are on the same flight as you on that sunday as well which means we have lost nearly 2 days of the holiday but i still thought it better than not going at all.I've used onur and Pegasus a lot over the years and this is the biggest change we've ever had.This is the price you pay for booking early for a cheaper flight i think.
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We have flown with them once , no problems quite a pleasant flight .
Would fly with them again .
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if i book through Aegean flights are we fully covered if the airline goes bust? just wondered with it being a turkish airline what guarantees are in place.
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quote:
Originally posted by artie
if i book through Aegean flights are we fully covered if the airline goes bust? just wondered with it being a turkish airline what guarantees are in place.
They're ABTA and ATOL protected, but what that actually means [?][?]
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i've only flown with them once, but its the only flight i;ve been on that people clapped when the plane landed in one piece.......
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Been on a few of them as well Johnboy! :D
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quote:
Originally posted by johnboy1967
i've only flown with them once, but its the only flight i;ve been on that people clapped when the plane landed in one piece.......
What was wrong with the flight[?] what was wrong with the aircraft[?] and what is wrong with you[?]
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'Clasping and cheering because Aegean landed safely'! - Aegean and Onur safety records are equal to any budget airline - why is it that people are so quick to decry the Turkish? - maybe a good inward look at ourselves/themselves is necessary? - for goodness sale get a grip - or better still - stay away from Turkey
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every flight we have been on from glasgow, when the plane lands the pilots always get a round of applause, why, beats me, must be a west coast thing, i await replys.
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We have found the same, whenever we flew from Glasgow on a package holiday flight a lot of the passengers, who probably fly maybe, once a year are nervous and when we land they clap and cheer. It's nothing to do with the plane it's the location you fly from.
I also think that Onur Air is a cheap option but everyone knows it's not a reliable one and flights are changed and cancelled all the time, it's like Russian Roulette you take a chance, keep your fingers crossed and hope it will be O.K. We only had one bad experience with Onur Air, but we made sure it was our first and last.
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Onur are the same as any other budget airline to offer the best prices they have to keep their own costs down to a bare minimum so if there are not enough passengers to make a flight viable it gets canceled or moved. As the the saying goes "you get what you pay for".
From personal experience I've found the flight staff always polite and helpful and Onur's planes seem to offer better legroom than the average Thompson/Thomas Cook flight I've been on.
As for the applause on landing it seems to happen on every flight I've been on to and from Cardiff Airport, I half expect them to pass a hat around for a tip for the "driver".:D
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Airline Quality seems to have roughly the same split - some love 'em and some would not go with them ever again. As Jacqui says - it's a little like Russian Roulette but if you are lucky then you have probably got a good deal.
http://www.airlinequality.com/Forum/onur.htm
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Onur Air are now a far better airline than say...about 12 or so years ago. My first ever flight to Turkey was with Onur Air, the plane shook from take off to landing, and it was not turbulance. On my return I checked them out and at that time, a few European countries had banned them due to safety concerns. However, since then, I have flown with them on new aircraft, pleasant crew and comfortable flights, and lucky enough to have had no flight changes. If the prices are right when I book flights,I have no concerns in flying with them.