Calis Beach and Fethiye Turkey Discussion Forum

Calis Beach Forum => Calis Beach Questions and Information => Topic started by: quackers on July 25, 2012, 15:05:28 PM

Title: Ladyhaye
Post by: quackers on July 25, 2012, 15:05:28 PM

Anyone used thıs company to transport their dogs back to UK. I know the rep ın Turkey ıs called Steve and I have his phone number but ıt ıs always swıtch off. He has just come back from UK but so far unable to contact him.

Title: Re: Ladyhaye
Post by: Scunner on July 25, 2012, 15:47:05 PM

I thought it was a bikini line waxing company

Title: Re: Ladyhaye
Post by: Steve (redding43) on July 25, 2012, 16:00:14 PM

I thought it was a Bob Dylan song

Title: Re: Ladyhaye
Post by: janmack on July 26, 2012, 06:51:44 AM

We used them for our dog and 2 cats when we moved out here nearly 8 years ago.  They were excellent.  I imagine the service they provide from Turkey to the UK is up to the same standard.

Title: Re: Ladyhaye
Post by: quackers on July 26, 2012, 07:37:13 AM

Only good if you can contact them. So far no joy.

Title: Re: Ladyhaye
Post by: farmer on July 26, 2012, 10:09:11 AM

I have spoken to ladyhaye in the UK and at present they themselves cannot contact their rep in Turkey. The UK phone number is:
(Surrey Office)      +44 1342 832 161
Email    for animals to the uk is  inbound@ladyhaye.co.uk
(Contact lady is Allie)
Other email is boarding@ladyhaye.co,uk
Regards

farmer

Title: Re: Ladyhaye
Post by: quackers on July 26, 2012, 11:24:44 AM

Thanks Farmer . Not a good way to run a busıness though ıf they can't contact hım eıther. I have emaıled them before on the ınbound emaıl so wıll try the other one now.

Title: Re: Ladyhaye
Post by: Carolyn1957 on July 28, 2012, 07:09:32 AM

You need to speak to Mustafa Karagoz at Megri Vets in Tasyaka. He is their local agent and has worked with them many times to get animals back to the UK. He speaks perfect English and is a lovely man. His number is 0535 629 20 80.

Title: Ladyhaye
Post by: kayakebab on July 28, 2012, 08:35:53 AM

Steve is not employed by Ladyhaye, he is independent.
I'm pretty sure he set off for the uk in the last few days transporting some pets, which may be why he's not contactable.

Title: Re: Ladyhaye
Post by: quackers on July 28, 2012, 11:40:17 AM

I still thınk this is not the way to operate a business. its unprofessional. He should have a UK mobile number where he ıs contactable when out of Turkey. My frıend is workıng though Kent Vet who also uses hım for hıs UK customers he can't help either. Oh well I expect he wıll surface agaın soon.

Title: Ladyhaye
Post by: kayakebab on July 28, 2012, 11:56:12 AM

Some of the journey is by ferry, he may just not have a signal? I would suggest people keep trying, we've heard nothing but good things before.

Title: Re: Ladyhaye
Post by: mary62 on July 28, 2012, 12:05:53 PM

A friend of mine transported his dog back to Manchester earlier this year using Ladyhaye. He only had contact with Mustafa (vet) and Alison (Ladythaye) in the U.K, and everything was fine. My mate didn't know there was a contact in Turkey.

Title: Ladyhaye
Post by: kayakebab on July 28, 2012, 12:42:19 PM

Hi, have just contacted Steve via Facebook. His Turkish phone is not working outside of Turkey. He will be back in Turkey on Wednesday if you want to try then, alternatively contact him by email      admin@eupettravel.co.uk

Hope this helps.

Title: Re: Ladyhaye
Post by: Carolyn1957 on July 28, 2012, 12:44:20 PM

Mustafa is named as the contact Vet on the LadyHaye website.

"For all the veterinary requirements both UK and Turkish MCV Veterinary Clinic,
Mr Mustafa Karagoz, TEL             +90 (0) 535 629 2080"

He will be able to assist.     

Title: Re: Ladyhaye
Post by: quackers on July 28, 2012, 15:58:18 PM

He only has a turkish phone number and that does not work outside Turkey. He does not reply to text either when he is here in turkey.

Title: Ladyhaye
Post by: kayakebab on July 28, 2012, 23:44:34 PM

Oh well, only trying to help, he got back to me within 5 minutes.

Title: Re: Ladyhaye
Post by: quackers on July 29, 2012, 06:37:48 AM

Thanks kayakebab I have emaıled hım thıs mornıng. Hopefully I wıll get a response.

Title: Re: Ladyhaye
Post by: Lotty on July 29, 2012, 06:47:11 AM

Kayakebab you arevalways helpful and positive!

Title: Ladyhaye
Post by: kayakebab on July 29, 2012, 08:28:53 AM

Thank you!

Title: Re: Ladyhaye
Post by: quackers on July 30, 2012, 20:06:41 PM

Yippee. He answered my email and he is back in Turkey on 1st August. He now uses Serkan as his veterinary assistance for all the procedures and paperwork to transport dogs back to UK not Mustafa. Thanks everyone.

Title: Ladyhaye
Post by: kayakebab on July 30, 2012, 20:09:36 PM

You're welcome, glad you caught up with him!