Calis Beach and Fethiye Turkey Discussion Forum
Calis Beach Forum => Calis Beach Questions and Information => Topic started by: tinkerman on August 08, 2013, 09:50:48 AM
-
This is a serious warning to you all! our friends Paul and Karen are here on holiday, on August 3rd they made a transaction at the Finans ATM by the dolphin taxi rank taking some spending money out, on checking his on line account today he found £1,200 missing from his account!!!
He contacted the bank in England and proved he was here in Turkey and they returned his money within half an hour.
The money had been spent on catalogue orders from Fortnum and Masons, House of Fraser etc.
There was nobody near them at the time of transaction >:(
-
How does he know the fraud was committed here as a result of using the ATM?
-
Because he was here when the crime was commited and the bank have told him his card was copied during his transaction and used directly after.
-
Does this mean it's one of those tiny camera and/or inserted card reader based scams? Seems our ATM problem just raised it's game :(
-
A good chance the thieves can be traced if they have ordered online there would need to be a delivery address.
That is so awful for them - great they got their money back but the stress of dealing with it.........
-
Yes a card copier was used, hopefully they will look into the addresses but I fear it may not be in Turkey
-
Sorry it was £1,200 not £12,000 still not good
-
Funny enough I was just going post this warning myself but wasn't sure if it was anything to do with the atm machine in Calis. I checked my online banking yesterday and noticed a POS 02LEEDS 31st July £650. We had used our card to withdraw money at the HSBC atm (the one in Calis beside the bridge) the day before. Phoned our bank straight away and they said another transaction had been rejected that morning for £690. I knew about the scams going here so was extra careful nobody was near at the time and also checked the machine itself out for anything unusual. Still not sure if it was done there but the bank have contacted the fraud squad so will let you all know if it was at the atm.
-
Thanks for the info :)
Using the ATM's in Calis is turning into a military operation.
-
Thanks for the warning Tinkerman.
-
We stopped using the ATM's in Calis and use the ones in Fethiye at the Banks now. Like the idea that the Guards come out and check the queues at the ATM's and all the guards are armed.
-
and all the guards are armed.
I can see how useful that is after some scumbag in Nigeria's got your card details. ;)
-
If its the same machine that i think then look up and check to see if the defusers still in place,if its not then you can rest assured that theres a tiny pin camera up there which takes your card details earlier in year i helped a lady there whos card was cloned and the police came and told us about the scam and how they get your details.So dont use any of these cash points safer to go into fethyie.
-
and all the guards are armed.
I can see how useful that is after some scumbag in Nigeria's got your card details. ;)
Yes, but it's much hard for the thief to install a camera or any other device outside a Bank with guards walking in and out and customers in queues on the street, than it is at these stand alone machines in Calis with no security around them, particularly the ones near the roundabout.
-
Yes but it's much hard for the thief to install a camera or any other device outside a Bank with guards walking in and out and customers in queues on the street, than it is at these stand alone machines in Calis with no security around them, particularly the ones near the roundabout.
The devices can be installed in seconds at night and at weekends when there are no guards about. ALL outside ATMs are vulnerable.
-
My card was cloned in Calis last July (2012) and I wasn't aware of it until August (2012) at which time my bank's fraud department refunded the money. A friend and her husband who were staying in Calis recently had £3,000 taken from her credit card a/c, which her bank refunded. Why can't the bank back track these fraudsters. They are very clever people.
-
Until I hear about fraud from the machines in Fethiye on the same scale as Calis which the thieves know all the tourists use and target for that very reason. I will be drawing money from the machines at the Banks in Fethiye.
-
Thank you for your concerns and kind words,fortunately the bank were brilliant and had the money back in our account within the hour.Before using the ATM we carried out every check possible including pulling at the card reader,checking for hidden camreas andeven made a coral around the machine with our push bikes!No cash was taken out,only internet transactions were made.I must say the thieves have good taste as they ordered goods from Fortnum and Mason and House of Fraser,also a french clothing company we have never heard of!We are just glad it only happened to us as we have had family out with us this past couple of weeks and they have used the ATM's as well,under our strict instructions to be careful!!
Paul & Karen
-
Really doesn't matter where you use your card. It can happen at any atm. Don't think Fethiye will be any different from Calis. It happened in Fethiye town centre last year.
-
Glad to hear no lasting harm done Paul & Karen - can I ask who your bank is? They do seem good at dealing with things like this.
-
We have a 'holiday' account into which we put our spends plus a bit extra in before we leave. If we're ever unfortunate enough to have the card cloned, lost etc then not all is lost as the majority of our money is not in that account.
It's better to be safe than sorry
-
horrid thing to happen.....would any-one know if the banks refund the theft if you use a debit card..????...
-
Hi Keith,hope you are all well.
We bank with Intelligent Finance which are part of the Halifax Group.Its only internet banking but they have been really helpful when ever we have needed tham to sort out a problem or an issue.
I told them I was phoning from our Turkish mobile so I needed them to be quick and to be fair they were.
I have been thinking do we have a member who is an expert on ATM fraud and what to look out for on the machines when carrying out a transaction?
If they could produce an idiots type guide it may be really helpful.
I did everything that I thought would prevent this problem but obviously it was not enough.
-
Hi Turkeysue it was a debit card transaction.
-
I got home last week after 3 weeks holiday. I used a debit card in Fethiye, ladies beach Kusadasi & again in Fethiye. Got home to find that 3 transactions had been made at almost £2500. It was reported on Tuesday, account closed , new card ordered and when I got my new card found out it only took 2 days for a full refund . Im not using ATMs again, very scary .Mick 8)
-
Same thing just happened to me. Usually we always use the one in fethiye but went to this one for a change. thought nothing of it, saw on facebook some people's cards had been cloned and £60 taken out.. couldnt access my online banking, got suspicious, contacted them and found out someone had tried to use my card for £4000... obviously it flagged up and was blocked. but its a pain in the arse getting a new card sent out etc.. Arseholes. Dont use it!
-
I had 5000 euros creamed off my account shortly after returning from a holiday in Majorca (and using ATMs)
Strangely it was taken in cash from a Bureau de Change in M&S Bayswater London - must have cloned my card (and ID ?)
Got it back next day though ;D
-
Are there any banks with ATMs inside? Surely these would be safer?
-
We have never seen one but it would be the way to go. Our Bank in Scotland has one. Always thought they were a good idea. When we were in N.Y. all the ATM's where in the Banks and we noted in the evenings, some of the banks had an arrangement where there was a glass extension that had ATM's inside and could only be accessed with a swipe card. We thought this was great thinking as these extensions had cameras inside them and bright lighting.
-
It's not just the ATM's that the scamers use to steal your data. If you use internet banking or shop online, you are a target. Although there is internet security these clever sods are capable of capturing your details and cloning your card. All banks are fantastic at refunding any fraudulent withdrawals. I had an automated call from the fraud dept of my bank on Thursday. They never asked for a/c details but identified me by asking me to chose from various dates and months to verify my birthday. They then went on to ask me to listen to various transaction to confirm that they were mine. Then they asked if I would be in the country for the next 14 days. At the end of the call they stated that my card had been cancelled but a new card would be sent within 3 days. I called the RBS to confirm this fully automated call and they advised that someone had attempted to fraudulently use my details that day. Whilst delighted that they are 'on the ball', this could have been terrible if it had happened when I was in Turkey and was depending on that card. I am going to buy one of these cards that you can load with cash and only use that when I'm in Turkey or abroad anywhere. Internet fraud must be costing the banks a fortune. I shop quite a lot on the internet and I'm going to do less of this too. There is no way that these people can beat the system, they are very clever.
-
Happened to us last Oct our bank NationWide phoned us,in Turkey,to ask if we had visited the far east of Turkey where our card? was attempted to be used.
Seems as though our card had been cloned despite shielding when inserting and entering the pin number.We knew the card had been cloned when using the Garanti Bank ATM in Calis and duly went and reported the act to Alper ,member of this forum and employee of Garanti Bank.
He expressed surprise and said that neither he or his colleagues were aware of this thing happening!
I then went back to the ATM and you could clearly see where the light fixture had been moved,was this where a camera had been placed?reported this back to bank, up until two days ago nothing had been to refit the light fixture!!
-
I try and use my paypal account for internet purhases whenever possible. I have a second current account with RBS that used to be my business account. I keep no more than 50p in it at any time and when I buy something via paypal I simply transfer that amount into that account before I click the paypal transaction so that if anyone does hack into it they can only get what's in there - which is minimal.
-
Cloning cards is a worldwide problem that occurs at ATM's, in shops and supermarkets, at gasstations and every other place where cardtransactions take place. Professionals (often Eastern-European) are so very good at it that it's next to impossible to detect it before using the card. Naturally places where many people use the machines are right there on top of the list of favorite places to manipulate machines. There's not much more to do than shield your PIN as best as possible when entered and a very regular online check on the balance of your account. Camera's used to read your PIN are virtually impossible to see.
A new trend is a strip of sticky tape in the machine that prevents the machine returning your card. People think the card is swallowed by the machine and walk off to the bank to report it, giving the badguys enough time to remove the card and use it. If your card is ever swallowed by the machine, stay at the machine and call your bank or the police.
Most Western banks do regularly check accounts and block cards automaticly when they notice suspicious transactions or when they see the card had been used at a suspicious cardmachine. Even when there just a possibility that your card could have been cloned. Great service, although even that can be a real problem when you're abroad...
-
Good idea Stoop. PayPal is free and easy to use and offers an additional measure of security.
Also just to add that the ATM's in Çaliş have a long and notoriously bad history with people routinely reporting problems over the past few years unlike the ATM's in Fethiye where it is rare to hear of any problems whatever the reason may be for this.
-
Not sure if I have posted this before, but I found this a couple of years ago.
-
thanks madmart
-
It works both ways when you buy on the Internet, keep this in mind. I have had a number of enquiries like this one. A lady from Indonesia emailed me and wanted an item on my website that was £2,500. It was going to be a wedding present for her son. She said she would have the item picked up by her own transport people and would pay by card. I knew this was a fraud and as soon as the item was picked up the card would would be a dude. I check it out and I was right. This happened a few times. So, traders can be affected just like the public.
Also Paypal is run from a foreign country and makes all it's own rules and will not be governed by any of our tight regulations for banks and credit card companies, they are a law onto themselves. They also demand that members, after a period of time, give up their bank details so they can go into the customers account and take out money. It has been known for employees of Paypal to clean out customers accounts. So be really careful.
Take a look at http://www.paypalsucks.com/ I have used Paypal to pay money, but I have never let them have my Bank details.
-
Another common Paypal con is the person who wins (buys) your item suggests they collect in person, does so, then files a complaint with Paypal saying you haven't sent the item. Paypal take the payment back from you and return it to the buyer - you can't prove they collected it, they have the item and their money back and you have nothing.
Sorry, nothing to do with ATMs but just for info.
-
That's why I only use the account with no balance Jacqui - the can take it all for me - 50p max and no overdraft :)
Also paypal is governed by European laws - from Wiki:
In 2007, PayPal Europe was granted a Luxembourg banking license, which, under European Union law, allows it to conduct banking business throughout the EU.[61] It is therefore regulated as a bank by Luxembourg's banking supervisory authority, the Commission de Surveillance du Secteur Financier (CSSF).[62][63][64]
-
Yes, but nothing to do with the U.K. Europe is not the greatest example of helping the U.K.
Paypal demand your banking details which means they have access to your Bank and can draw out money from your account. They are far too powerful. Which credit card company would actually tell you that they needed all your bank details to allow you to go on using them? and then you more or less give them permission to take money from your account at random, scarey stuff I think. Obviously Stoop, you do too.
-
I do like the fact that when my Turkish credit card is used or an automatic debit is made from it, I always get an immediate SMS message on my mobile phone telling me the details. This would enable me to put an immediate stop on the card if it's a fraudulent transaction. I only wish they would do the same with debit cards.
-
I've just ordered a 'pre pay' Mastercard which I shall use when I'm abroad. I can load it from my bank account, other banks and the post office. It costs £1.50 for international transactions but personally I think this is safer that using my bank or credit card. Things are only going to get worse in relation to the scammers thieving from people's accounts. They are very clever.
-
For those who live here full time and use these machines to withdraw cash there is a constant threat .
Surely its in the interests of Calis as a holiday area for the Calis Tourism Committee? who had the prom revamped and arranged,if you are to believe the signs,for security cameras to be installed along there,to install the same system around the ATM,s?
-
I read on this Forum that any problems with tourism etc., should be expresed to Mete? Is this still the case? and can he speak to anyone about this issue?
-
But would you expect your local town council in the UK (or local tourist board if you have one) to address this problem? It is surely down to the banks and police.
-
If the relevant agencies don't put the hammer on these scams, I can envisage tourists reverting, en-masse, to Travellers Cheques. At the very least, if some scrote robs you of these, you will be re-imbursed, in full, within 24 hours of reporting the theft . We always try to make sure that we use the ATM's at HSBC bank in Fethiye, there are Security guys with BIG guns there !! ;D
-
But would you expect your local town council in the UK (or local tourist board if you have one) to address this problem? It is surely down to the banks and police.
No, but the Police and banks in the U.K. would address this problem. Obviously, as this is a long running issue that has not been addressed by the Police or the Banks perhaps someone else with an interest in keeping the tourists happy in Calis, or even keeping the tourists in Calis! could now intervene and get the authorities to do something?
-
Jacqui, exactly the point I was trying to make,.
Keith,in my former home town in the UK there were cameras which covered at least some of the ATM,s
-
The banks cough up, best to change the mentality to one that it is not a big event.