Calis Beach and Fethiye Turkey Discussion Forum
Calis Beach Forum => Expat & Property Owners Q and A Forum => Topic started by: ArtyMar on August 13, 2013, 20:34:39 PM
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We are looking to change our agent who currently does full garden & pool maintenance plus service for lets in villa i.e. key handover to clients (lets), delivery of welcome packs, arrange cleaning villa prior to let, linen change, meet & greet service, check for damage after lets, arrange quick reliable fix for non working things such as air con unit, toilet problems etc. Is there anyone out there who is a) honest 2) reliable 3) responds promptly to fix problems as outlined 4) speaks English and responds reasonably fast to emails or phone calls? We'll be out in mid September and able to meet them at that time. Any recommendations much appreciated!
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We use Rainbow Property Services based in Calis. They are very very reliable and lovely people.
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Olga and Cenk at intuturk
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After living here for around 5 years, (relative newcomer compared to some), please excuse me for sounding a bit cynical, but good luck with ALL your requirements. Maybe 2 out of 4 at best.
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Different prospective, we don't own property, but rent a place for 12+ weeks each year. It's English owned and run by Rainbow properties. We have found them very good for anything we need. Visit promptly for queries, or to replace anything not working, mend leaks etc. they're very friendly English/Turkish.
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Rainbow Property Care are the best in Calis
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Thanks Gordon, Lotty, Trainer, Partygirl, and Mog for your recommendations. Rainbow Property Care seem excellent - what is their email, phone number, website and name to contact please? Mog, your warnings are justified I'm sure as so far with our dealings with our existing agent/builder we've had "promises, promises", friendliness but more often than not, very slow action and sometimes no action.
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http://www.rainbowpropertycare.com/
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Rainbow properties seem to have a good name well at least I have not heared bad comments
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After living here for around 5 years, (relative newcomer compared to some), please excuse me for sounding a bit cynical, but good luck with ALL your requirements. Maybe 2 out of 4 at best.
Generally I would agree with you but the reply above yours is an exception :)
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Scunner, I guess you mean that Rainbow Properties is the exception to the rule. I've already exchanged emails and have their quotes - they are obviously efficient which is a big leap forward - they also offer an extremely comprehensive service (at a cost of course) and could even take the burden off me of replying to emails from prospective clients - sometimes I enjoy this - sometimes not.
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I took Scunner's post to mean Ulga and Cenk. :-\
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Me too I use Olga and Cenk and have no complaints what so ever, Olga even paid my bills when my 'kitty' ran low!
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Yes, you're right! I reread the posts and now realise that Scunner meant that Olga and Cenk at intuturk were the exception, meaning that they are good. Do they have a website/email so I can contact them? I'll gather as much info as poss - much of it probably from this excellent CBF - so please post if you have good/bad experience from your managing agent.
I'm also looking for pool and garden maintenance - not sure if I should keep this separate from the villa maintenance & letting organisation, as I'm happy enough with this at the moment although have not had price comparisons (we pay £950 per year, for 6 day service).
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Yes I did mean Cenk & Olga at www.interturk.co.uk - although I meant they were the exception in my experience. I've never had dealings with Rainbow but I am aware they have a very good reputation with their current clients. I certainly don't recall hearing any bad things about them :)
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So far Scunner!! Actually OUR complex is beautifully run. Lovely, well maintained gardens, lovely pools that are almost never out of action, even at peak periods, and then maybe only for a few hours. Our contractor has been looking after the complex for 8 years and is a freind to all, and is generally on call almost 24/7. He has seen owners children grow up over the last 8 years and he treats them all like his own. I don't think there is an owner on our site who would complain about ANYTHING connected with general pool and garden maintenance.
His downfall, (and that of many i have spoken to) is the key holding service. Owners blame him (or rather is staff) for breakages, missing items, badly cleaned apartments, and villa's and just about everything that goes wrong. Of course he admits that it is ultimately his responsility but he just cannot rely totaly on his staff. Even the most reliable of them mess up from time to time and forget to do jobs given to them, or don't do them properly. Many of the problems are caused by guests. They take towels to the beach and leave them there, Take items from the apartments to our bar area and forget about them, break anything thats breakable and generally don't look after the place they are renting, and most of these problems are only discovered when the owner arrives.
He has become a really good freind over the years and i have even told him he should to give up providing this sort of service as it's just not worth the hassle for what he charges.
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Olga and Cenk have provided us with an excellent service for the past five years :)
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Try all aspects on barks mango run by some highly professional British and Turkish friends of mine.they have had the company a couple of years now
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Yes, Steve, I've heard good reports of AA too. I'll look into them as well as Cenk & Olga. I'm not unhappy with the current maintenance of pool & garden, just the villa and looking after renters. Mog puts it well.
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I can also highly recommend All Aspects - never let us down at all.
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Are AA under new management then? because 4 years ago they were poor...
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Yes, new management since then. They're really good. Friendly, efficient and professional. We've only been using them this year but they've helped us through all of our teething problems with our new-build villa which has taken away the headache for us. They're Brits but they have several Turkish people working with them so it's the best of both worlds. Thoroughly recommended by us.
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AA for us as well.have been using them since we bought our apartment 6+ yrs ago.Good, friendly ,efficient service.Would recommend you give them a try :)
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We have gone with AA this year...so its a bit of wait and see but have faith in our dear friend Selcuk ;D
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Selcuk is great. ;D