Calis Beach and Fethiye Turkey Discussion Forum

General Topics => All things that have nothing to do with Turkey => Topic started by: Highlander on August 21, 2013, 20:56:34 PM

Title: You are not having my £ 4.62 !
Post by: Highlander on August 21, 2013, 20:56:34 PM
Go and get rattled SSE.

You say I owe you £ 9.23 – fair enough. But you will not, repeat not, increase my monthly payment by £ 2.00.

If my consumption is the same and even allowing for a 10% increase in your already extortionate prices, at the end of the next 12 month period, I will owe you £ 19.38 and yet you will have pilfered £ 24.00 from my account.

That’s a difference of £ 4.62 and means that if your other customers were in a similar position you will have collected £ 44,323,200 more than you should have.

Title: Re: You are not having my £ 4.62 !
Post by: echogirl1 on August 21, 2013, 21:12:53 PM
Sorry John lost you completely on that one, please rewind.
Title: Re: You are not having my £ 4.62 !
Post by: KKOB on August 21, 2013, 21:14:25 PM
Leave him. He'll play for hours if left on his own.  :)
Title: Re: You are not having my £ 4.62 !
Post by: Susiepink on August 21, 2013, 21:27:42 PM
I gather its his electric bill !
Mines the same with npower, I owe them £23, but they want to increase my direct debit by £18 per month, robbing sods !
Title: Re: You are not having my £ 4.62 !
Post by: Highlander on August 21, 2013, 21:33:46 PM
Sorry folks SSE is indeed Scottish and Southern Energy.

Tell them to shove it susiepink - that's outrageous :o
Title: Re: You are not having my £ 4.62 !
Post by: echogirl1 on August 21, 2013, 21:45:57 PM
Just had my water bill, I'm £86.00 in credit but my monthly direct debit is only £1 per month less, so what happens to my £86.00, do I get a refund... NO
Title: Re: You are not having my £ 4.62 !
Post by: Toky on August 21, 2013, 21:49:25 PM
H, I had the same with Scottish power. I ALWAYS get a 3 figure  refund ranging From £126- £ 167. A couple of weeks ago, they informed me I'd be sent out a cheque for £138odds this time , but unfortunately my monthly payments were rising by £17 per month.
I phoned them, argued that I was not willing to pay ant  extra as I was always in credit. Her response was " Oh this is a computer generated rise, gauged on the bad winter we've had" . My 4rse!!!
I told them if they insisted on putting it up, I'd change my supplier. Response was_"Oh alright madam, we'll just leave as it is currently"
Computer says no!!!!!
  ;)
Title: Re: You are not having my £ 4.62 !
Post by: puma on August 21, 2013, 22:20:50 PM
i just got my bill and i owe £23 and my payments are staying the same  :)
Title: Re: You are not having my £ 4.62 !
Post by: Highlander on August 21, 2013, 22:33:54 PM
Quite right toky but I have to say that if I was "overpaying" by £ 10 a month I'd be reducing my direct debit.

Posted by a tight Scotsman (and damned proud of it)   :)
Title: Re: You are not having my £ 4.62 !
Post by: Toky on August 21, 2013, 22:39:22 PM
LOL @ H. I like getting my wee surprise refund when it arrives though.
  :)
Title: Re: You are not having my £ 4.62 !
Post by: GordonA on August 22, 2013, 00:04:15 AM
Just had my water bill, I'm £86.00 in credit but my monthly direct debit is only £1 per month less, so what happens to my £86.00, do I get a refund... NO

Echogirl, you can DEMAND the refund at any time for ANY of the Utilities, if it arises from bills generated from a Meter Reading, or you can supply a Meter Reading yourself , in order to bring your account up to date. None of the Utility Companies are permitted to keep ANY overpayments, but MUST refund them upon request, & must inform you that this could lead to your account falling into Debit at alater date. It's your money, have it !!
Title: Re: You are not having my £ 4.62 !
Post by: echogirl1 on August 22, 2013, 08:54:32 AM
Thanks for that Gordon, have just sent a polite request for repayment of my money.  This happened last year as well, so while people like me let them get away with it they're not likely to inform me, are they!