Calis Beach and Fethiye Turkey Discussion Forum

Calis Beach Forum => Calis Beach Questions and Information => Topic started by: Dennis Vint on June 01, 2014, 15:10:38 PM

Title: Sunshine Holidays and Jewel in the Crown
Post by: Dennis Vint on June 01, 2014, 15:10:38 PM
Anybody had experience with these organisations?
Should be leaving Manchester airport on 9th June for Dalaman with Onur  and on to Calis to join my daughter and son in law who will have been there a week.
Emailed Sunshine last Friday and asked if my flight tickets had been posted to me or whether I would pick them up at the airport.  They replied that as Jewel in the Crown were a ticketless operator, I would just need to present my travel voucher at airport check in.
Rang Jewel to confirm this and was told that my flight with Onur was not ticketless and that in fact my tickets had been emailed to Sunshine on 14th May and that I would not be allowed to board without them!   
Emailed Sunshine immediately with this information and asked them for help in sorting it out quickly.  Weekend has intervened so I'm now waiting to see what happens tomorrow.  Maybe Calis and I won't be reunited this year!  Watch this space.   ???  : :)  :(
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: grahamturner09 on June 01, 2014, 16:00:58 PM
Most flights these days are ticketless so I shouldn't worry to much
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: Dennis Vint on June 01, 2014, 17:34:14 PM
Thanks Graham............although I would feel a lot easier if the travel people would agree the process.
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: JohnF on June 01, 2014, 17:57:57 PM
Most flights these days are ticketless so I shouldn't worry to much

LOL!  Easy for you to say when its not you turning up at the desk without a ticket, when they are expecting one!

Go back to Jewel and ask them to email them direct to yourself.

JF

Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: grahamturner09 on June 01, 2014, 20:05:20 PM
This is from Onur air web site hope this helps

I lost my ticket. Can I still fly?

Since the tickets are generated by and through the electronic environment, you can fly by presenting a valid identity card.
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: Dennis Vint on June 01, 2014, 23:08:27 PM
Thanks for your replies.................I'll post again later in the week when I hope the situation is satisfactorily resolved.
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: angela on June 02, 2014, 10:24:06 AM
Dennis, we have used Sunshine many times without too much trouble, but lately we have had problems with them. We are due out on Saturday, and are hoping we will end up in the right hotel. We came out in April,and had hotel problems (i.e it wasn't actually open!), and of course you can nver contact anyone on weekends or out of hours either. I hope you get your tickets sorted!
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: Div67 on June 02, 2014, 13:42:49 PM
We used Jewel in the Crown through Sunshine last year and are doing the same this year, once the balance was all paid we where mailed three confirmation documents for flight, accommodation and transfers, this was all we had, no tickets and everything was fine so I wouldn't worry about it.
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: Dennis Vint on June 02, 2014, 19:05:57 PM
Angela and Div67.............thanks for your replies.
Today, Sunshine reiterated that all I needed was the travel voucher (without e-ticket), as Div67's post indicated.  However, when I checked again with Jewel, they said that the e-tickets which were sent to Sunshine for me on 14th May MUST be presented at Manchester check in, otherwise I could possibly be refused boarding.  They also said that, as my contract for the package deal was with Sunshine, they could not email the e-tickets direct to me.
I'm still trying to get Sunshine to speak to Jewel to try to resolve this.  Div67's post gives me some hope as our circumstances are identical.
Is it worth using the "remote" web based organisations??  I may have received a good package deal financially but I could do without this hassle!
Never mind, there are many people in the world who are enduring much greater difficulties.
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: Dennis Vint on June 03, 2014, 18:25:44 PM
Just for information...........problem solved!  All relevant documents have now been emailed to me through Sunshine and I can look forward to Calis next week.  Many thanks to all who responded with helpful replies to my post. Best wishes to all.  ;D
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: Div67 on June 03, 2014, 18:34:08 PM
Glad its resolved  ;D you can focus on enjoying yourself now, have a great time..
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: loz on June 03, 2014, 18:39:08 PM
Good to hear sorted.  I made Gordon drive back for ours, I forgot to print them off, he was not best pleased with me. When we got to the airport they didn't ask for them! Gordon asked him if he wanted to see the print, the chap behind the counter said not needed, Gordon told him to look at them as I made him drive back to get them, the chap just glanced at them smiling to appease Gordon. :-)
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: Div67 on June 03, 2014, 20:58:43 PM
lol, sods law, if you didnt print them they would have insisted on seeing them then charge you more as you didnt have them, lol, better printing them just in case  :-\
Title: Re: Sunshine Holidays and Jewel in the Crown
Post by: Dennis Vint on June 04, 2014, 07:32:32 AM
loz, I can imagine that you were Gordon's favourite person!  ;D ;D ;D