Calis Beach and Fethiye Turkey Discussion Forum

Flights, Airlines and Airports => Flights to Dalaman and Turkey, Airlines and Airports => Topic started by: phil5257 on July 04, 2015, 13:34:42 PM

Title: Delayed flight Jet2 15th June , 2012 Newcastle to Dalaman and return
Post by: phil5257 on July 04, 2015, 13:34:42 PM
Just for information , we were on the flight back to Newcastle and both the flight out and back were delayed nearly 6 hours. My friend who was on the flight out was in correspondence with Jet2 claiming compensation and was getting nowhere. He eventually contacted a company called Bott and Co who took over his claim . He told me about this company so I contacted them and they agreed having checked the flight stats that we should be eligible for compensation , all I had to provide was our names and passport numbers. This was about 8 weeks ago and today we received an email to say that Jet2 have agreed to pay the compensation which I think is in the region of 600 euros each. The claim company take around 30% which I think is quite fair given the input I made.
The flight references were LS561 and LS562.
Title: Re: Delayed flight Jet2 15th June , 2012 Newcastle to Dalaman and return
Post by: JohnF on July 04, 2015, 14:49:37 PM
I was talking to a friend of my daughters last week who is working for TC in their customer service centre.  She reckons she's personally authorised €20,000 worth of claims this year.

You can easily do it yourself, MSE have a very informative guide (http://www.moneysavingexpert.com/travel/flight-delays) on how to make a claim.

JF
Title: Re: Delayed flight Jet2 15th June , 2012 Newcastle to Dalaman and return
Post by: Kevin Sowten on July 04, 2015, 15:28:25 PM
My family visited in May and their TC flights were delayed 5 hours each way.
They got £213 compo for each single flight (over £1700) offered initially in vouchers but eventually agreed cash.
Title: Re: Delayed flight Jet2 15th June , 2012 Newcastle to Dalaman and return
Post by: fernando torres on July 04, 2015, 20:37:28 PM
You can download your own claim form on line and then will not have to pay anyone any commision