Electric Bill

[Lynne09]

Been back in England 2 weeks now, the day before we left our electric meter was read and my husband asked the chap how much the bill would be, he replied 5,800 Lira.  After picking himself up off the ground he told the chap it must be a mistake as we have used the electric for 8 weeks since our last reading.  He said we would have to take the matter up with Ayden, but as we went home next day Sunday we could do nothing about it so when we go back in August we are expecting to be cut off as there will not be sufficient funds in this bank account to pay this amount so more problems to sort out at the beginning of our holiday!!!!!!!!!

[busybee]

OMG that's a crazy amount and cant be right.  What a nause to sort out when you come back.  Just wondering if you could contact Aydem on Skype, they have an English speaking person there.

[grahamturner09]

I have phoned them from the UK before without much success do you have someone to go in to the office for you

[Fran]

Have you tried checking the website to see what your outstanding bill is. The reader might have made a mistake.

[Lynne09]

We need to check on internet to see if direct debit has been taken out but if so still can't be that amount, thankyou for the information regarding English speaking person at Aydeme, just another hurdle when we go back to Calis on supposedly holiday but thanks for your comments really appreciated

[Fran]

You can also check in the Aydem site by inputting the number which will be on a previous bill. This will show any outstanding bill. I haven't received a bill from my trip in May, which I normally receive by email, and nothing has been taken out by direct debit. Aydem website showing no debt. So can only assume that my meter hadn't been read.

[Lynne09]

Thanks for that Fran will try that

[Lynne09]

Well the Ing bank has taken the 5,800L out of our account for the electric bill so we now have to take it up with Aydem, we have sent them an E-mail but feel we will have to go down and sort it at the end of August, fingers crossed, if we don't get any joy we will be living on hedgehog bread for the month!!!!!