Despite saying they will not send cards to Turkey the Nationwide sent Eric & myself new cards this year without asking.
I also after much hassle wore them down for a CC pin number to be sent here.
I had never recieved the PIN whilst still living in the UK. After 1 year of asking, my local branch said tell them to send it to them and it can be collected by my son
.
Called the CC section and ...No they will not do that they will only send it to an UK address
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We explained we did not have one so how were we to get the PIN? [?]
Not a problem we can send it to an UK address.
Ok I said send it to my sons.No can do it must be your address. [
!]Well we live in Turkey as you can see from our details! [
!]
After the above had been repeated about 10 times I asked to speak to a manager. Told they would get someone to call us back.:DNothing...1 Week later our PINs arrive in the post.
Result....the person I talked to obviously could not work out a way to let us have our PINs in line with their procedures and the manager obviously said.. send them in the post!