Author Topic: thomas cook supplying accomadation  (Read 2658 times)

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Offline Rayza

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thomas cook supplying accomadation
« Reply #10 on: April 21, 2010, 15:56:20 PM »
Flew back to Gatwick last night from Dalaman. We were originally due to be routed to Newcastle as that was the only airport open in the UK at that time. Diverted to Gatwick, our original destination while we were in the air. Should have flown back on Thurs 15 April with Thomas Cook, but flight was delayed for six days. As we were seat only passengers,stayed at Dalaman airport for 13 hours. Thomas Cook then came back and picked up three coach loads of passengers, and took us to the Dalamn Hilton,where we stayed all inclusive for six days. How's that for customer service? Well done Thomas Cook, it could have been a lot worse for us.

Rayza :D

Offline mercury

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thomas cook supplying accomadation
« Reply #11 on: April 22, 2010, 08:54:52 AM »
You were very lucky. Our friends are having a bad time with TC at the moment.




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