Author Topic: KTHY Flights suspended  (Read 28795 times)

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Offline Denise40

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KTHY Flights suspended
« Reply #210 on: August 06, 2010, 13:14:47 PM »
Received full refund yesterday for 2 flights that were booked for 19th July from credit company with no quibbles - just completed their 2 page form, copy of e-tickets and a copy of Kthy website page that states the news as of 21st June, took 10 days to receive the funds. And managed to get cheaper flights with Thomas Cook for the same date!



Offline Cavfan

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KTHY Flights suspended
« Reply #211 on: August 06, 2010, 18:40:31 PM »
Very encouraging news! 2 weeks today until we fly and 2 weeks tomorrow til we were supposed to fly! Looking forward to a refund 2 weeks later!!!!

Offline LoubyLou

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KTHY Flights suspended
« Reply #212 on: August 07, 2010, 12:59:26 PM »
I also got refunds on x 3 flights departing 25/7 - refund received from my bank on the same day as recieving my forms (First Direct are brill). Also managed to get cheaper replacement flights from MOnarch with practically exactly the same times exceppt flying from Gatwick.

Offline Lamberts

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KTHY Flights suspended
« Reply #213 on: August 17, 2010, 15:39:51 PM »
Sorry if this has already been mentioned but has anyone had refunds form thier credt cards for flights in the future?  We have flights booked for October but have been told by MasterCard (Tesco Credit Card) that refunds will not be made until after the flight dates.

Offline Christie

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KTHY Flights suspended
« Reply #214 on: August 17, 2010, 19:46:49 PM »
We booked our flights for September to October with our M & S card.   We completed the form and sent copies of our etickets and they have now 'temporarily' credited my account with the cost of the flights.  They point out that if the flight goes they will debit my account again.  Hopefully this will not be the case.

Offline Lamberts

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KTHY Flights suspended
« Reply #215 on: August 17, 2010, 20:49:56 PM »
Thanks for that, at least it's a step in the right direction!!!

Offline AnneandTerry

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KTHY Flights suspended
« Reply #216 on: August 21, 2010, 10:44:45 AM »
We have also had a "temporary" refund from our Asda Mastercard for early September flights.

Offline Lamberts

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KTHY Flights suspended
« Reply #217 on: August 21, 2010, 11:50:24 AM »
Our's is Tescos Mastercard so hopefully our's will be refunded soon too.  Thanks for the info.

Offline sue mac

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KTHY Flights suspended
« Reply #218 on: August 25, 2010, 11:02:35 AM »
has anybody had any flights refunded onto their debit cards, in particular abbey/santander? and if so, please can anybody tell me what they had to do to get the ball rolling, many thanks..x

Offline andrei

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KTHY Flights suspended
« Reply #219 on: August 25, 2010, 12:09:11 PM »
Hi Sue, contact the bank that issued your debit card and return the forms that they will send you with copies of your tkts and then wait.
It seems that nothing will happen until the flight date has been and gone.Check the schedule of the airport on the days your flights were due to take off and print these off as further ammunition for your claim.Andy.




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