Author Topic: spelling error on booking  (Read 1843 times)

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Offline Karennina

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spelling error on booking
« on: December 02, 2010, 12:09:27 PM »
I have booked a flight today with Thomas Cook and on checking the booking details once it was all complete I realise I have left off one letter of my surname,will this make any difference at check in or passport do I need to correct it? If you have poor eyesight it is hard to notice! Thanks for any help.



Offline superpp

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spelling error on booking
« Reply #1 on: December 02, 2010, 12:31:21 PM »
I would send them an email (but be prepared for an admin charge).
You don't want it to be picked up at the airport.

Offline Scunner

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spelling error on booking
« Reply #2 on: December 02, 2010, 12:42:17 PM »
Agreed, it's the small things in life that keep me awake at night and I think this would worry me. I don't like to be worried when I'm heading off for a holiday so I'd contact them. That said, my Turkish residency had my name spelled incorrectly for five years in total. That didn't worry me though - I'd been showing it at Dalaman for about two years before even I noticed :D

Offline Karennina

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spelling error on booking
« Reply #3 on: December 02, 2010, 13:52:28 PM »
Ok thanks for info I knew I should have put my glasses on! does anyone know the email address for Tomas Cook or will it be on my booking confirmation?

Offline patrice

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spelling error on booking
« Reply #4 on: December 02, 2010, 14:00:35 PM »
I made a name error several years back The travel agent picked up on it
I at to pay admin cost I was inform by the travel provider that the booking would have been void so best get it sorted
the cost will out way the worrying

Offline Karennina

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spelling error on booking
« Reply #5 on: December 02, 2010, 14:55:50 PM »
just done it, I logged on to my manage my booking and changd it, cost me £5 for the admendment to the name and also another £2.50 credit charge on the booking what a rip off to charge the £2.50 again! so everyone  be aware when you are booking flights and if you cant see small print very well like me put your specs on!:( 8)

Offline Highlander

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spelling error on booking
« Reply #6 on: December 02, 2010, 17:13:34 PM »
I seem to remember it was £ 10.00 Karennina so you may have got a result with the £5.00. Agree with the £ 2.50 rip off.

Offline patrice

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spelling error on booking
« Reply #7 on: December 02, 2010, 19:07:13 PM »
At least you can relax now and look forward to your hols  8)

Offline Karennina

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spelling error on booking
« Reply #8 on: December 02, 2010, 20:59:54 PM »
H it was probably only a fiver as the booking was only for one person if it had been two of us it would have been £10! still it is done now just could not believe I had to pay another credit card charge on top of the original booking, just goes to show they will stop at nothing where charges are involved!




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