Hi Jacqui, bit late in to this conversation, but just wanted to say im sorry for your son in laws problems, how blooming awful for him. I also just wanted to clarify, not all black cab drivers are the same, I am Hackney carriage licensed, and I drive a black cab at the weekends. By law we can not refuse a fare, at all, no sir ree. I appreciate your soninlaw had other things on his mind rather than get the cabbys number (always displayed in the back of a cab with our photo i.d.'s) (which also must be on display) some cabbys dont display these for reasons of being complained about. but just so you all know for future, you have every right to demand a black cab driver take you to your destination, and if not just say you'll report them to Hackney Carriage, they soon will take you. Also just wanted to agree with the majority that as soon as the snow hit in my town in Essex some petrol stations prices went up! On saturday I was in the cab (working) when the snow hit, and had a fare on board, so i turned the meter off, and we picked up people on the way that were walking and stranded, I had 5 random people in the back and they were all so appreciative of me picking them up and not charging. They tried to pay me but i wouldnt accept. droppped them all off as near to their homes as I could, got stuck going back to my house, 10 minute journey too 1.5 hours for me to get home. Got home and snuggled up happy in the knowledge that I had helped some people and got them home safely. Not all black cabbys are bad, just some are miserable giits. Sorry for your troubles Jacqui x