Aegean / H4U Go Bust

[Rimms]

ATOL protected means that you will get your money back. You have paid an insurance premium to protect you.

[jackstee]

Our kids wer very lucky.
They won 500 quid on a scratch card in May.So spent it on tickets with H4U

Came out for two weeks

And went back on sunday 31st. So lucky

[Toky]

Very lucky indeed! Another couple of days and they'd have been stranded.

[bewva]

Not heard any horror stories yet about people having to pay hotels before they leave because H4U have not paid them. Lets hope all goes well for getting everyone home. I think that as the airline was not part of the administration this has obviously helped the situation.
There is a definite need to get 2 or 3 more airlines interested in UK to Dalaman routes otherwise there will just be a monopoly and we will all end up getting ripped off.

[sue mac]

Michael from caa advised I will get home on my one way ticket, Ken from caa says I wont!!! this is a damned farce, and considering i paid atol protection and my ticket is stamped with atol protection, i cannot understand why we w9ouod not be allowed on the flight:(((( now is the decision whether to wait for the flights to settle down and c9ome home a bit later in september, or whether to book the ridiculous #500 flights now!

[sue mac]

Michael from caa advised I will get home on my one way ticket, Ken from caa says I wont!!! this is a damned farce, and considering i paid atol protection and my ticket is stamped with atol protection, i cannot understand why we w9ouod not be allowed on the flight:(((( now is the decision whether to wait for the flights to settle down and c9ome home a bit later in september, or whether to book the ridiculous #500 flights now!

[biff052]

Information is vague from CAA as it seems.  A friend returned today, but the flight number had changed (only a minor detail I guess, but not if your first time to Turkey and travelling back by yourself). The CAA did not advise of flight number change, but only to go to the airport.

[mariam]

I am waiting for M&S credit to send me the relevant claim forms, I also have to fill in the ATOL forms and send them back. The advisor on the 'payback' team confirmed that any re-imbursement will go into my account 'temporarily' once the forms had been received by them, within 1 - 2 weeks.  If after 60 or 90 days (cannot remember) if they have had no objection from the bank that they themselves will then claim from (M&S) cannot ask me for the money back. The advisor said that this was a very clear case and could not forsee any problems, but to keep in mind that they will always look on this as a review. I was told that a specific team will be given the task of dealing with these refunds so there is continuity with any querys.

[sue mac]

had all of our money back from debit card bookings last year when turkish cyprus went bust. be it had to wait untiol after flight due dates/. anyway,this is least of my worries....how to get a flight home for less that 500 quid pp is my concern now....! looks like an extra week or two out here without booze and eating in is on the cards!

[kevman]

I know this is no help to people who are affected now and in the near future. I have just booked return Thomas Cook flights, Dalaman to Manchester in November for £187. Thought that was good considering my Onur air flight was £230.