Aegean / H4U Go Bust

[iancarol]

We to paid by direct debit. We have filled out the relevant forms and sent them to the caa claims address. We have just recieved a letter confirming that they have received them and are looking in to our claim. They say they will aim to assess our claim within 4-6 weeks.

[hillside]

Does assess  your claim mean repay your money though? Took us 11 months to get our money back after Goldtrail!

[Ian]

Paid by First Direct credit card for flights only - 2 for me and Gill and one for daughter and family - rang and got claim forms sent electronically on the day H4U went bust.

Sent them in by recorded delivery next day - following the template from Moneysaving Website

Account credited with £990 on 8th August

[iancarol]

Good for you

[Mark G]

quote:Originally posted by elaina

Yes, Barclaycard tried to fob me off too when I called them last week.  Said they would send me the forms which I have still not received.  Called them again yesterday and was given the runaround.  They said the forms were sent out and I should get them Friday - apparently they usually take 10 days to get to you.  We will see.

Funny that, I got exactly the same from Nat West as I used their credit card to book our flights. I phoned them the day after Aegean went bust and they said they would now be taking over our claim on our behalf, and sending out some forms to sign that same day. I phoned them a week later to ask where these forms are and was told they can take up to 10 days. How come in 2011 some simple forms should take 10 days in the post?

Anyway, they have still not arrived so I will be on the phone to them tomorrow morning being a little more demanding this time.

[sue mac]

got all money back from santander via debit chargeback scheme when used debit card to pay for flights last year when turiish cyprus went bust. also tescos mastercard. just phone yur card provider and ask for the forms and mention section 75 )

[Spicy1979]

I have also claimed for a debit card and posted my forms to them on Friday.
I think we are looking at a Oct refund I think.

[kayakebab]

First Direct are superb!

quote:Originally posted by Ian

Paid by First Direct credit card for flights only - 2 for me and Gill and one for daughter and family - rang and got claim forms sent electronically on the day H4U went bust.

Sent them in by recorded delivery next day - following the template from Moneysaving Website

Account credited with £990 on 8th August

[phil5257]

I have read on the internet a qoute from Which that if you rebook flights and they cost more that the original flights (that were booked direct through Aegean for instance) you can also claim any additional costs ie. the amount over and above the cost of the orignal flights.
Has anybody successfully reclaimed the additional costs of rebooking flights?

[Anne]

That's what I call service Ian.
Hopefully Tesco will be just as quick although we did wait a week for their claim form to arrive.