Aegean / H4U Go Bust

[kevskid]

quote:Originally posted by phil5257

I have read on the internet a qoute from Which that if you rebook flights and they cost more that the original flights (that were booked direct through Aegean for instance) you can also claim any additional costs ie. the amount over and above the cost of the orignal flights.
Has anybody successfully reclaimed the additional costs of rebooking flights?

We asked Tesco credit card about this, and they said categorically 'no'

[Rimms]

Sent my debit card claim to the CAA and they have acknowledged reciept but with the overider that they are very busy and it could take some time. The other flights booked on my MBNA credit card are giving me a right runaround, they have promised but then failed to call me back, now telling me it will take 10 days before the claim is presented to their disputes team and then that team will attempt to recover my money from Aegean, I'm not expecting a result any time soon !

[mercury]

We went to Muzzys place in Kaya today and their hotel which has 22 bedrooms was used by Holidays 4U. They were due to be paid by them in November but obviously not now.!! They have been working 17 to 18 hours a day all season and will have nothing to show for it. They also said that because the rooms arent full they are losing money in the restaurant on meals and drinks. Not that this helps anyone who has had a flight cancelled but I feel really sorry for them and the other businesses that have also been affected.

[doubletwo]

quote:Originally posted by Spicy1979

I have also claimed for a debit card and posted my forms to them on Friday.
I think we are looking at a Oct refund I think.

Oct 2012 obviously.No way will it be this year.

[Scunner]

Why not? On page 19 Ian has been paid back already...

[hillside]

quote:Originally posted by mercury

We went to Muzzys place in Kaya today and their hotel which has 22 bedrooms was used by Holidays 4U. They were due to be paid by them in November but obviously not now.!! They have been working 17 to 18 hours a day all season and will have nothing to show for it.

Oh that is so sad. We know Muzzy well and it wasn't a good season to start with. It does make you realise that some of those in resort have lost a lot more than an extra couple of hundred rebooking a replacement flight. At least holiday makers get the money from their original flight back from CC companies or the CAA

[hillside]

quote:Originally posted by Scunner

Why not? On page 19 Ian has been paid back already...

Be interesting to know when Ians flights were for. When XL went down the pan, we got our money back via Visa, no problem, but only when the flight was due. In the meantime we didnt pay any interest though

[doubletwo]

quote:Originally posted by Scunner

Why not? On page 19 Ian has been paid back already...

Keith, Ian got his money back very very quickly from his "credit" card company who protects the payments if over £100 per item "Debit" cards are different, probably because of all the paperwork and double checking they have to do.With a credit card claim form you can complete it in a few minutes.Not so the ATOL claim form as it takes a long time and if you make one mistake it turns into a very long process.

[Ian]

Hi - yes - you are right - it was a credit card claim - but 2 of my invoices had charges for ATOL protection which I just ignored - the card company also asked me if I had tried to claim from ATOL and I said - NO I am claiming from you. My fights were for: July / August and Oct 2012 - the letter I used (copied from moneysavingexpert web site) with my own additional paragraph said:

********************************************************************

Sent by Recorded Delivery


Visa Dispute Team
40 Wakefield Road
Stourton
Leeds
LS98 1FD

3rd August 2011

Dear Sir or Madam

Account number: **** **** **** ****
Ref: Section 75 of the Consumer Credit Act 1974

I am writing to request that you reimburse me the value of £994.00 as paid to Aegean Flights for:
3 x Flights - purchased on: 16th May 2011 with my Mr Ian Palmer credit card.
My claim is made on the grounds that the company has gone into administration and you are jointly and severally liable for any misrepresentation or breach of contract with the above supplier under Section 75 of the Consumer Credit Act 1974

I have also completed your paperwork as requested and enclosed copy invoices but this is done to support your process and does in no way substitute my claim referred to in this letter for £994.00

I look forward to a swift and speedy conclusion.

You can contact me on: ***** ****** at any time or by e-mail at: i.palmer@*****.***


Thanking you in anticipation



Regards - Ian Palmer


Hope that helps?

Ian  

[tamd]

Can you still claim from your credit card company if you booked last November for September this year?  I think you only have so much time to claim after a purchase.