Yesterday, our neighbours in the next complex to us had a fire on the terrace of the apartment below them (which was empty).As my wife went to yell them to get out of their apartment I attempted to call the fire brigade. I dialled 110 and gave the address, and said imdat.I explained that I speak little Turkish (in Turkish)and said there was a fire. The man on the end of the phone appeared to not speak English.
By this time my wife had ran down stairs to our Turkish neighbour for help. He went outside with our hosepipe and put the fire out.It took about 20 mins.But for our Turkish neighbour, the damage could have been catastrophic.
I am concerned that there appears to be no English speaking people answering the phone on emergency numbers.No-one from the fire Dept came out in response to my call.