Author Topic: Jiva Beach Resort not open on time!  (Read 11545 times)

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Offline Pussinboots

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Re: Jiva Beach Resort not open on time!
« Reply #10 on: May 01, 2015, 13:35:08 PM »
That may well be.. but they have still had the balls to put it online and make arrangements for alternative accom before departure. unlike others who ignore, delete etc etc etc

I have worked for a few Major tour operators worldwide and am not surprised at such short notice. When I was in Resort every week we had people arriving into resort overbooked or Accom not available who hadn't even been advised before Departure.  Not acceptable I know but that's how high the respect for their 'Guests' is - treat them like Mushrooms and let the Poor Resort Manager take the flack.

I could write a book !!!  ;D



Nb:  Mushrooms.  keep them in he Dark and pile Sh*te on them.
« Last Edit: May 01, 2015, 13:50:19 PM by Pussinboots »

Offline stoop

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Re: Jiva Beach Resort not open on time!
« Reply #11 on: May 01, 2015, 13:56:29 PM »
You are implying that you think Thomson have been involved in the deleting of posts when in fact they have nothing to do with the Sensatori FB pages. Sonia Calvert and another regular Sensatori user are the ones that run that page (and others).

You are also implying that they hotel will not be accepting guests today. If that is the case then I agree Thomson should have been honest and told guests. However  - what I have seen on the Thomson pages is that they have consistantly said the hotel will be ready and open today.  I'm sure anyone travelling to a hotel for it's opening will not expect everything to be 100% finished in every area of the complex (especially outside).

My guess is that the Sensatori Turkey site has become members only and those who are quite obviously not customers (me included) have been deleted.


Offline Pussinboots

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Re: Jiva Beach Resort not open on time!
« Reply #12 on: May 01, 2015, 14:02:28 PM »
FFS.. I am not implying anything !!!!   Please do not start twisting things.  I was merely talking about my experiences as is plainly obvious.

FYI..  Deletion as in a Tweet I sent to a Thomson employee at said hotel !!!  But then I did mention that on here a few days ago.

I and I am sure everyone else does want it open on time and to not see peoples hard earned holidays ruined.



Offline stoop

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Re: Jiva Beach Resort not open on time!
« Reply #13 on: May 01, 2015, 14:08:01 PM »
Think I'd rather stay here where they are up front and open about the service they can give than some other Hotels !!

So what are you actually saying? Which hotels are you talking about?


Offline stoop

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Re: Jiva Beach Resort not open on time!
« Reply #14 on: May 01, 2015, 14:14:01 PM »
Also you were blocked from the twitter account of a Thomson holiday rep! As was I an a few others. The picture also seems to have been removed.

Have you stopped to think she might have been told to delete the picture (or told in her contract not to post any in the public domain) or maybe just got pi$$ed off with strangers posting on her timeline?

That was not an official Thomson page at all.




Offline Pussinboots

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Re: Jiva Beach Resort not open on time!
« Reply #15 on: May 01, 2015, 14:15:50 PM »
I'm saying I'd rather stay in the hotel mentioned in this thread rather than other hotels.  Happy now or would you like to do some more twisting ??

Offline stoop

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Re: Jiva Beach Resort not open on time!
« Reply #16 on: May 01, 2015, 14:16:16 PM »
"That's on the Facebook Site Stoop  - I've joined.. am brewing up something which will no doubt get me kicked off    ;)

Quite a few people on the Facebook site have posted that they are flying out today or Sunday..and looking forward to it."

Sums up your agenda I think.

Offline Pussinboots

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Re: Jiva Beach Resort not open on time!
« Reply #17 on: May 01, 2015, 14:18:49 PM »
Stoop... do one.... I winked in that post as is plainly obvious.

Now if you will excuse me I have some shopping to do to bring out for people in Fethiye tomorrow.
.

Offline Karennina

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Re: Jiva Beach Resort not open on time!
« Reply #18 on: May 01, 2015, 17:39:34 PM »
Thsnks Stoop for the heads up on this, I have received an email today from Booking.com to say our reservation at a Jiva Beach has been cancelled due to the hotel not being ready to open!
Thry have offered us an alternative in Fethiye and said they will pay the difference on our return to the uk but it is not an all inclusive, I know it was only going to be a one night stsy so iv not had a holiday ruined or anything but it was booked for my birthday so I'm a tad disappointed, I made the booking seven months ago now...
Does anyone know how we stand with booking.com or jiva Beach as in they have to accommodate us at an alternative all inclusive or are they not legally bound...
Grateful for any info on this  :)

Offline stoop

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Re: Jiva Beach Resort not open on time!
« Reply #19 on: May 02, 2015, 01:00:56 AM »
So a wink makes everything ok? Must try that sometime when I decide to trash something




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