I have been many times to Bella Mammas and never waited to be served. Well not for order to be taken, but have had to wait for a table if have not prebooked as they have been so busy. And food has always arrived quickly once order taken.
Some places do give free starters of bread, herb butter and sometimes small pot of Ezme and yoghurt but I have learnt mostly to avoid those as I fill up too much on the bread! If I want a starter, I would rather choose my own in any case. Always found food and service excellent.