Author Topic: Airline refunds  (Read 1485 times)

0 Members and 1 Guest are viewing this topic.

Offline Ray1951

  • Full Member
  • ***
  • Posts: 850
  • Location: Turkey
Re: Airline refunds
« Reply #10 on: March 25, 2020, 09:55:28 AM »
My friend booked a holiday to Calis for May.  Sunshine holidays emailed her last week asking if she wanted to cancel the holiday.  They said there would be a £30 admin charge and a percentage reduction on the balance.  NO WAY !  I advised her to wait until Sunshine cancelled at which time, they will have to offer a refund. I also have a booking with Travel-republic but I haven’t heard anything. Travel-republic are using EasyJet whilst sunshine are using Freebird which is a Turkish airline.



Offline bells

  • Full Member
  • ***
  • Posts: 229
  • Location: United Kingdom
Re: Airline refunds
« Reply #11 on: March 25, 2020, 11:20:22 AM »
I have a flight with easyjet for 15th April.  I have had an email asking if I want to change my booking but nothing about a refund.  I am going to wait until they inform me that the flight is cancelled.

Offline Fran

  • Full Member
  • ***
  • Posts: 1054
  • Location: United Kingdom
Re: Airline refunds
« Reply #12 on: March 25, 2020, 13:43:02 PM »
I had a flight with easyJet for 30th March when I logged into my account last week, the option was there to change or refund flights. I went for the refund as I’ve got flights for May, as my son was/is getting married in Calis. Still haven’t got the money back yet.


Sent from my iPhone using Tapatalk

Offline KKOB

  • Prolific Member
  • *****
  • Posts: 13085
  • Location: Finally, I'm Officially A Pensioner !
Re: Airline refunds
« Reply #13 on: March 25, 2020, 13:53:55 PM »
Funny how organisations can take your money in the blink of an eye, yet it takes days, weeks and sometimes months to get refunds.

Offline Karennina

  • Prolific Member
  • *****
  • Posts: 4486
  • Location: United Kingdom
Re: Airline refunds
« Reply #14 on: March 25, 2020, 20:57:27 PM »
Up until sometime yesterday ( I forget what time it was I logged in yesterday ) Easyjet were showing flights to Dalaman up to end of April, now today there are no flights showing for April they are all showing as sold out.

Offline jan deli

  • Jr. Member
  • **
  • Posts: 95
  • Location: Solihull West Midlands
Re: Airline refunds
« Reply #15 on: March 26, 2020, 20:38:36 PM »
Flights are shown as full due to the entry restrictions at present to Turkey

Offline KKOB

  • Prolific Member
  • *****
  • Posts: 13085
  • Location: Finally, I'm Officially A Pensioner !
Re: Airline refunds
« Reply #16 on: March 31, 2020, 09:39:16 AM »
Copied from the North Wales Daily Post:

How to get your money back

EasyJet says customers whose flights have been cancelled can get either a full refund, a voucher for the value of their original booking, or an alternative flight of the same price.

The airline says affected customers will be contacted to discuss their options.

If people wish to get in touch themselves, they can call 0330 365 5000, but are being warned to expect long delays.

They can also manage their bookings online.

Offline 1calis

  • Full Member
  • ***
  • Posts: 194
  • Newly Registered
Re: Airline refunds
« Reply #17 on: March 31, 2020, 18:50:58 PM »
Easyjet told me they are not giving refunds. Looking at contacting bank to claim refund.

Offline Steve A

  • Sr. Member
  • ****
  • Posts: 1571
  • Location: United Kingdom
Re: Airline refunds
« Reply #18 on: March 31, 2020, 20:38:38 PM »
If easyJet cancel your flights they must give refund

Online Highlander

  • Lord of the Rings
  • Prolific Member
  • *****
  • Posts: 20771
  • Age: 68
  • Location: Dingwall, Ross-shire (God's Own Country)
Re: Airline refunds
« Reply #19 on: March 31, 2020, 22:35:38 PM »
EasyJet told the BBC: "Customers on cancelled flights can transfer to an alternative flight free of charge or receive a voucher for the value of their booking online or claim a refund through our contact centre.

"We are experiencing higher than average wait times so we would thank customers for their patience and assure them that these entitlements will be available long after their cancelled flight has flown."

Baffled by second paragraph - a cancelled flight that flew ????






Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo
Smf