Author Topic: Cancelling Digiturk  (Read 3105 times)

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Offline Jacqueline

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  • Location: Turkey
Cancelling Digiturk
« Reply #10 on: January 31, 2012, 05:56:08 AM »
Could anyone tell me if you have to pay cancellation fee for cancelling digiturk. We have been with them for over 10 years and we want to cancel our subscription but they're trying to bill us for 208 Lira purely for cancelling.I remember someone on the forum had the same problem a few years ago. Hope someone can help me as the box has to be returned on the 3rd feb.I pay my bill monthly through the post office so they have no access to my account.

Offline Libra

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  • Location: Turkey
Cancelling Digiturk
« Reply #11 on: January 31, 2012, 07:07:59 AM »
If you have not joined a campaign that will end beyond your intended cancellation time , you should not have to pay anything.

So check if you have signed any aggreement or joined a campaign by phone.

Try to get any explanation how they calculated the sum they demand from you.

Offline starman™

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  • Location: Turkey
Cancelling Digiturk
« Reply #12 on: January 31, 2012, 08:51:37 AM »
You usually have to hand back in the decoder box, scart lead and remote. You can how ever insist that they come and pick it up as it is their property and they can not refuse. I have told them before that I dont have time to trek across continents (Istanbul) to deliver their own equipment when they delivered it themselves.
After all, when you rent a TV or other stuff in other countries, they come and collect and not you.




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