Calis Beach and Fethiye Turkey Discussion Forum

Flights, Airlines and Airports => Flights to Dalaman and Turkey, Airlines and Airports => Topic started by: Highlander on May 20, 2013, 15:54:39 PM

Title: Registering with Jet2 so I can manage my booking
Post by: Highlander on May 20, 2013, 15:54:39 PM

This is driving me insane - can anyone tell me how a register on Jet2 so I can manage my booking. :(

Title: Re: Registering with Jet2 so I can manage my booking
Post by: Scunner on May 20, 2013, 16:02:49 PM

Top right of Jet2 home page

"Manage my Booking"

Put in booking number and Surname

Reply to this saying that doesn't work

Title: Re: Registering with Jet2 so I can manage my booking
Post by: Highlander on May 20, 2013, 16:28:30 PM

To explain a little further (which is probably a euphemism for me showing my ignorance, again)....

If I go to manage My Booking and enter Email Address, Booking Reference and Surname and then click on Forgotten password ? I am asked to enter email address and I will be sent a new password.

But when I press Send I get the message that my email address has not been registered.

So how do I register it.

PS My booking is with Thomson but when I asked them about flights they said to contact Jet 2.

Title: Re: Registering with Jet2 so I can manage my booking
Post by: Scunner on May 20, 2013, 17:12:03 PM

Quote from: Highlander on May 20, 2013, 16:28:30 PM

To explain a little further (which is probably a euphemism for me showing my ignorance, again)....

If I go to manage My Booking and enter Email Address, Booking Reference and Surname

Don't put your email address in - it asks for Booking reference and Surname

Title: Re: Registering with Jet2 so I can manage my booking
Post by: Highlander on May 20, 2013, 19:44:24 PM

This is the message I get - I've blanked out the Booking Number


(http://s8.postimg.org/ci3z04d6p/booking.jpg) (http://postimg.org/image/ci3z04d6p/)

Title: Re: Registering with Jet2 so I can manage my booking
Post by: stoop on May 20, 2013, 20:43:30 PM

John,

See the bottom of the page here:

http://www.jet2holidays.com/FAQs-Page-2.aspx

Title: Re: Registering with Jet2 so I can manage my booking
Post by: Highlander on May 20, 2013, 22:48:37 PM

Thanks stoop but message received. :(

You can not view this booking. Please contact the call centre team.

Title: Re: Registering with Jet2 so I can manage my booking
Post by: stoop on May 21, 2013, 08:46:15 AM

Did you click on 'here' H?

Title: Re: Registering with Jet2 so I can manage my booking
Post by: Highlander on May 21, 2013, 17:31:30 PM

livid.com

Yes stoop I did. It turns out that it is not possible for me to do anything relating to my booking because Thomson have not given Jet2 a list of passengers and will not do so until 7 days before we are due to fly and possibly even only the day before :(.

And Thomson have the temerity to send me an email imploring me to enter API.

There will be a couple of choice phone calls to India tomorrow, I can assure you >:( >:( >:(

Title: Re: Registering with Jet2 so I can manage my booking
Post by: stoop on May 21, 2013, 17:33:12 PM

Plonkers!

Title: Re: Registering with Jet2 so I can manage my booking
Post by: bewva on May 21, 2013, 18:46:58 PM

Quote from: Highlander on May 21, 2013, 17:31:30 PM

There will be a couple of choice phone calls to India tomorrow, I can assure you >:( >:( >:(

 ;D ;D ;D